Medical Assistant - CMA/RMA - Full Time - Family Practice na NOMS Healthcare

Who We Are:

NOMS Healthcare provides a different approach to healthcare. We are physician owned and physician led, where patient care is top of mind for all employees. Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients. NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens. We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio.

At the heart of our culture are the values that guide everything we do: Trust, Teamwork, Patient-Centered Care, Community Focus, and High Quality. These principles are more than words on a page — they shape how we serve, collaborate, and grow together.. Do our values speak to you? 

We are rapidly expanding and want you to join our team!

The Challenge (Job Summary)

The Medical Assistant is responsible for assisting providers with patient care, chart management, scheduling appointments, and assisting with in office procedures; other duties may include assisting the front desk with clerical duties when needed. This person must convey a positive image of the medical office. Peds and EPIC experience preferred. 

Your Day to Day & Essential Functions:

1. Complies with all HIPAA and OSHA regulations and policies. 

2. Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. 

3. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately. 

4. Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. 

5. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. 

6. Other duties as assigned.

What You Need to Succeed (Competencies, Education):

1. Knowledge of the health care field.

2. Knowledge of information that must be conveyed to patients and their families.

3. Skill in performing tasks correctly. 

4. Skill intact and diplomacy in interpersonal interactions. 

5. Skill in understand patient education needs and effectively sharing information with patients and their families. 

6. Skill in identifying equipment problems and correcting or notifying supervisor. 

7. Ability to be flexible and handle changing priorities.

8. Ability to communicate clearly.

9. Ability to project a pleasant and professional image.

10. Ability to plan, prioritize and complete delegated tasks.

11. Ability to demonstrate compassion and caring for others. 

12. Ability to apply written instructions and standardized work practices. 

13. Ability to establish and maintain effective relationships with physicians, co-workers, patients and patient’s families.

What We Offer You:

A Wonderful Environment: This position is based in Lorain, Ohio. The office has a great team full of positive people, and the opportunity to work with stellar patients.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay: We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Working Conditions & Physical Demands: Combination of office and exam setting.  Frequent exposure to communicable diseases, ionizing radiation, medicinal preparations and other conditions common to a radiology department. Varied activities including standing, walking, reaching, bending, and lifting.  Requires full range of body motion including assisting patients, manual and finger dexterity and hand-eye coordination.  Requires working under stressful conditions or working irregular hours.

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.