- Professional
- Escritório em Kennesaw
Description
We’re looking for a detail-oriented Process Technician to run and monitor automated processes for one of our key customers. This position focuses on executing and maintaining system operations in a Windows/DOS prompt environment, ensuring that tasks run smoothly and accurately.
If you’re reliable, process-driven, and comfortable working with computer systems, this is a great opportunity to build your technical skills while supporting critical customer operations.
What You’ll Do
- Run and monitor customer processes through command-line (DOS prompt) interfaces.
- Follow documented workflows to ensure consistent and accurate process execution.
- Identify, log, and report any process errors or deviations.
- Maintain detailed records of completed runs and system status.
- Perform light Tier 1 troubleshooting when issues occur and escalate when necessary.
- Communicate clearly with both internal teams and customer contacts regarding process status and updates.
- Follow all company and customer security and compliance standards.
Requirements
What You’ll Bring
- 1–3 years of experience in a technical, IT, or operations environment.
- Comfort working in a command-line (DOS prompt or similar) interface.
- Strong attention to detail, accuracy, and adherence to procedures.
- Clear written and verbal communication skills.
- Ability to work independently while managing routine tasks.
Preferred Skills:
- Basic understanding of Windows operating systems, scripts, or batch processes.
- Familiarity with ticketing systems or logging tools.
- General IT troubleshooting experience or Tier 1 help desk exposure.
Why Join Us
- Dedicated, stable position supporting one customer’s critical operations.
- Hands-on experience with process automation and command-line systems.
- Opportunities for technical training and career growth.
- Supportive team environment that values precision and accountability.
Location: Training is in-office (Kennesaw); remote work available after training is completed
Shift: Rotating schedule —
• Week 1: Sunday, Thursday–Saturday, 5:00 AM–3:00 PM
• Week 2: Wednesday–Friday, 5:00 AM–3:00 PM
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