- Professional
 - Ufficio in Sydney
 
Company:
MercerDescription:
We are seeking a talented individual to join our Mercer Financial Advice team at Mercer. This role can be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.
Advice Member Experience Consultant
- Working in a fast paced dynamic team environment providing general advice to super fund members.
 - Refers members to advice teams as appropriate.
 
We will count on you to:
- Triage of intra-fund opportunities to members of superannuation funds administered by Mercer within 2 days of receiving referral;
 - Have broad conversations, which identify member’s financial needs.
 - Meet members advice needs for their superannuation through
- the provision of General Advice or
 - book them for a meeting with an Intra Fund Adviser or
 - refer members to comprehensive advice teams where they have their needs outside their superannuation met
 
 - Ensure all interactions with members are within the Mercer Financial Advice compliance framework.
 
What you need to have:
- RG146 accreditation – mandatory
 - Advanced Diploma in Financial Planning – preferable
 - Graduate Diploma in Financial Planning - preferable
 - Phone based experience preferable
 - Ability to work with various types of people and members
 - Outstanding verbal and written communication skills
 - Excellent organisational and time management skills
 - Must meet 20 hours Continuing Professional Development each year.
 
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders
 - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
 - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being