IT Support Technician na Global Data Consultants

GDC IT Solutions is currently seeking an IT Support Technician to work on-site in Elizabethville, PA. 

As an IT Support Technician, you will play a vital role in supporting the daily technology operations of a school environment with approximately 1,000 students. You will be responsible for maintaining devices, managing inventory systems, and ensuring smooth technical support across student and faculty platforms.

• Maintain and update JANF device inventory to ensure accurate tracking of all student and staff technology assets.
• Oversee the distribution, collection, and maintenance of iPads for students and MacBooks for teachers.
• Provide front-line technical support for students, faculty, and staff across devices and platforms including Microsoft labs, iPads, and macOS systems.
• Troubleshoot hardware and software issues and escalate when necessary.
• Support and manage the Content Keeper filtering system in compliance with internet safety regulations.
• Assist with device provisioning and app deployment through self-service portals.
• Document common issues, resolutions, and IT processes to support internal knowledge sharing.
• Collaborate with the IT team and faculty to resolve technical issues and support instructional technology needs.
• Perform routine maintenance on lab equipment, teacher laptops, and student devices.
• Monitor system performance and recommend upgrades or replacements based on lifecycle trends.

• High school diploma or equivalent.
• 1–2 years of experience in IT support, preferably in an educational environment.
• Familiarity with Apple ecosystems, including iPads and MacBooks.
• Experience with Microsoft Windows operating systems and lab environments.
• Strong problem-solving skills and a customer-service mindset.
• Ability to work independently and manage multiple priorities in a school setting.

• Associate degree or relevant technical certifications (e.g., CompTIA A+, Apple ACMT, or similar).

• Experience with device inventory systems and mobile device management (MDM) tools.

• Prior work involving educational filtering systems like Content Keeper.

• Flexibility to assist during peak times, such as school year transitions or testing periods.

• Comfort with lifting and setting up hardware as part of device deployment or maintenance.

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation

• Career Growth Opportunities

• Employee-Centric Environment

• Comprehensive Benefits Package

• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

Visit our Career Center for the latest employment opportunities.

© Global Data Consultants, PA USA