- Professional
- Escritório em Clear Lake
Position Summary:
The Loan Operations Specialist is expected to provide the highest quality of customer service to both internal and external customers, and ensures accuracy and precision in loan post-closing duties. Candidates must be able to work in a fast-paced environment with frequent interruptions. This full-time position will work primarily in the Clear Lake office
What we are looking for:
- Professionalism, high attention to details
- Steadfast integrity
- Committed to lifelong learning
Duties may include, but are not limited to:
- Reviews new loans, performs loan maintenance, processes loan extensions and renewals
- Handles paid off loans including releasing titles and preparing payoff letters for borrowers
- Works with insurance tracking company to follow up on insurance for consumer loans.
- Edits and scans loans.
- Answers general loan servicing questions
- Assist in other areas as needed to support the overall performance of the bank and service to its customers.
Typical work Schedule:
- Approximately 40 hours per week; varied schedule between the hours of 8:00-5:00 M-F.
- Saturdays 8:00 AM - 12:00 as required
- Candidates will be expected to be able to be flexible with scheduling based upon the needs of the Bank.
Qualifications:
- High school diploma or equivalent
- Two or more years of banking and/or loan experience preferred
- Excellent customer service skills
- High attention to detail
- Ability to work autonomously
- Proficient in PC usage and standard office applications (i.e. Microsoft Word & Outlook)
Benefits:
- Work at a Top Workplace in Iowa recognized for 14 consecutive years from 2011-2025 by the Des Moines Register: https://topworkplaces.com/award/desmoinesregister/2025
- 401 (k) retirement savings plan with a generous employer match
- Health, Dental & Vision insurance
- Employer paid life insurance
- Long-term and short-term disability insurance plans
- Health Club dues reimbursement
- Generous paid time off plan
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, or disability.
