- Senior
Within the team, the Senior Solution Architect, will be responsible for connecting our solution strategy to market success by transforming market solutions into tangible, demonstrable client and user facing experiences; by supporting sales readiness and scalability through the development of solution demonstrations, supporting materials and training sessions for client-facing teams; by partnering with client-facing teams on strategic sales pursuits to develop tailored solutions for customers’ particular needs; and by sharing market learnings with the broader market solutions team to inform the solution strategy and development process.
Specific responsibilities will include:
Solution Strategy
• Mastering the ways that MCP’s products, service offerings, and partners (value propositions, key capabilities, features, functions, etc.) can be brought together to address customer needs
• Becoming a subject matter expert in the markets we serve by cultivating a detailed knowledge of relevant market trends, economic drivers, the typical economic, user and technical buying influences, needs relative to each buying influence, as well as the competitive landscape and MCP’s points of differentiation
• Helping refine market solutions based on this knowledge of MCP’s offerings and the strategic landscape, as well as feedback collected in-market through strategic sales support
• Identifying and helping prioritize product roadmap requirements based on market knowledge
Solution Readiness
• Developing compelling demonstrations of generic market solutions spanning the entire MCP portfolio, as well as necessary supporting materials for client-facing teams
• Training client-facing teams on demos of generic market solutions
• Partnering with solution managers and delivery teams to review generic and client-specific market solutions to identify potential pitfalls or limitations and creative workarounds that still help clients accomplish the goal, prior to sales and implementation
• Documenting solution technical requirements based on delivery team feedback and knowledge of customer needs
Strategic Sales Support
• Providing strategic support and guidance to sales representatives and account relationship managers on deal-specific solution strategy, business benefits, product capabilities and constraints throughout the sales process
• For high priority deals, (in partnership with client facing teams), leading preparation and development of deal-specific demonstrations that convey to customers the benefits of our proposed solution, and serving as a SME on the solution
• Consulting with prospective customers to identify business problems, technical requirements, objectives and priorities relevant to our software solutions
• Identifying implementation requirements with respect to data, platform configuration, and engagement to anticipate pitfalls, and to ensure delivery teams have adequate awareness and that deal scoping/pricing reflects actual requirements
Qualifications
• Experience with product and technology demonstrations
• Experience working with vendor product and development teams on behalf of customers, being the “voice of the customer.”
• Ability to understand how solutioning decisions impact product roadmaps and development timelines.
• Experience with complex healthcare IT integrations, web applications, and SaaS configuration.
• Extensive understanding of the healthcare industry including cost drivers and value opportunities; ability to tie technical solutions to client or prospect needs.
• Working technical knowledge of full-stack cloud environments, agile, data lakes, and data warehouses.
• Ability to work and collaborate across teams without management direction.
• Ability to eliminate sales obstacles through creative and adaptive approaches to solving problems.
• Master’s degree required, or bachelor’s degree and 10+ years of experience.
• Highly motivated self-starter with the ability to work proactively with internal teammates and external clients.
• Excellent communication (oral/written/presentation) skills.
Degree(s) in Business, Computer Science, Engineering, or other technology or domain-related field preferred.
About Company
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Company
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
