Contracts Administrator na Prosource

Description

Major Goals and Responsibilities:

Manage Subscription and Perpetual software renewals, including Virtual Enterprise Support Agreements (vESA).

• Renewing Subscription contracts with customers.
• Create and send perpetual renewal quotes.
• Onboard new customers and projects.
• Process Accounts Receivable.
• End of Month processes; required to work the following 2 business days after end of month.
• Build and maintain long-term relationships with existing accounts and suppliers.
• Liaise between customers and internal staff to ensure the timely and successful delivery of products according to customer needs.
• Ensure accurate record-keeping in CRM for interactions with clients, opportunities, and sales data.

Requirements

Primary Contacts:

Prosource:

 - Director of Professional Service

 - Director of ECM Sales

 - Sr. Project Manager

Client:

 - Accounts Payable

 - Business Owner(s)

 - Information Technology

Prerequisites:

• High school diploma or equivalent.
• Experience with Microsoft Windows and Office Applications.
• Experience with QuickBooks or other financial application billing systems.

Toughest Part of the Job:

• 6-month training time.
• Managing time and focusing on what is important.

Behavioral Characteristics:

• Dealing with unique or complex situations
• Concentration on detail work
• Ingenuity
• Following a steady work pattern, start to finish of work assigned
• Vision to plan ahead

Compensation:

• The compensation is based on 40 hours a week. Yearly compensation between $45k-$50k year (includes bonus).