Property Tax Housing Advocate na Community Economic Defense Project

About the Community Economic Defense Project (CEDP) & CED Law

Our mission

We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive.

Our Organization

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a deeply integrative approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed. 

Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. We have served more than 50,000 low-income Coloradans across 45 counties, distributing over $200 million in emergency assistance. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper.  CEDP’s model has been cited as a best practice by White House, HUD, the Urban Institute, and in the media.

Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy. 

More about the Property Tax Rebate (PTR) Housing Advocate:

We are seeking a PTR Housing Advocate to add to our Foreclosure Prevention Team. A successful candidate will have experience with processes including customer service, compliance, payment processing, case management, and more. Experience in the mortgage banking or foreclosure prevention space, property taxes, and being a certified HUD housing counseling, is required.

Top candidates will be familiar with basic housing and mortgage principles, understand payment processing and CRM management in social services, have exceptional time management and organizing skills and be self-motivated and managed. To further ensure success, candidates are expected to work comfortably under pressure with tight deadlines in a fast-paced environment.

In this role you will:

• Conduct Client Intake Interviews
• Review client property tax rebate applications
• Conduct Housing & Urban Development (HUD)-approved housing counseling
• Engage with mortgage providers and HOAs on behalf of CEDP clients
• Track deadlines and manage calendars for your caseload, occasionally assist with cases from other team members and external partners
• Understand key success measures for your role and submit daily and weekly progress reports
• Organize Client Files in an online database
• Commute throughout the city of Denver to different events
• Gather/collect, review and log required documents and information to support the accurate and timely processing of cases
• Create and organize information, and generate reference tools for easy use by teammates and members of adjacent teams
• Foster culturally responsive services by being a part of opportunities for Equality, Diversity,
  and Inclusion (EDI) conversations within team collaborations
• Participate in CEDPʼs ongoing efforts to improve upon existing processes by maintaining openness and curiosity about processes, systems and technologies

Position Requirements:

• Minimum one to three years of experience in an advocacy, customer service, social services or
  law related environment
• HUD-Approved Housing Counselor certification
• Ability to apply prior experience to improve processes and collaboration in a startup
  environment that requires rapid adaptation to change with minimal supervision
• Analytical thinker with detail orientation, self-starter with ability to solve problems
• Demonstrated proficiency working with Customer Relationship Management databases or similar tracking and organizing technologies
• Fantastic organizational skills and ability to self-manage and prioritize a complex workload with rapidly changing demands.
• Ability to work under pressure and meet deadlines and manage high-volume caseload to achieve required case-completion goals
• Ability to work independently and as part of a team
• Proficiency in Google Suites with a demonstrated ability to navigate various applications within different platforms
• Working from the CEDP Denver office 3-4 days a week
• A home office setup that includes a private, quiet place to conduct confidential telephone and video-conference sessions and a computer with reliable access to high speed internet.
• Demonstrated direct service experience, plus a proven background in collaborating with
  diverse communities, an unwavering willingness and desire to advocate for homeownersʼ and
  tenants' rights across various settings and demonstrated passion for social impact and justice.
• Comfort with ambiguity in a fast-paced, all hands-on-deck environment.
• Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity.
• Strong interpersonal skills and the ability to work collaboratively and proactively with a diverse team and clientele
• Comfort with and ability to effectively navigate a remote work environment

Additional Details:

• Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k.
• A competitive base salary of $65,000, plus a $1,000 per year hybrid employee salary adjustment
• Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above. Language assessment will be conducted by the organization as a requirement to receive the differential
• All employees are eligible for a technology stipend of $720 per year. Alternatively, they may opt out of the stipend and receive a company-issued cell phone instead.
  
• Applications will be reviewed on a rolling basis but must be received by October 10, 2025
• The estimated time to complete the recruitment process will be by October 17, 2025
  
• As in-person work is sometimes required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.
• CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.