Director, Compensation & Benefits na Astound

Job Summary:

The Director, Compensation & Benefits, is responsible for leading the design, implementation, and administration of Astound’s total rewards programs, ensuring they are competitive, compliant, cost-effective, and aligned with the company’s business objectives. This leader will direct and manage operational excellence across compensation, benefits, and recognition programs, supporting Astound’s ability to attract, engage, and retain top talent.

Reporting to the Vice President, Total Rewards, the Director will serve as a trusted advisor to people leaders and HR business partners, guiding and administering compensation and benefits policies, governance, and best practices. This individual will perform the evaluation of current programs, monitor industry trends, and recommend enhancements that balance business needs, and regulatory requirements. 

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.  

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.  

Duties and Responsibilities:

• Program Leadership - Develop and maintain Astound’s compensation and benefits philosophy; ensure alignment with organizational goals and competitiveness in the marketplace.

• Compensation Design & Governance - Manage job evaluation, salary structures, incentive plans, and compensation programs; ensure consistent administration and alignment with performance objectives. 

•Market Analysis & Benchmarking - Conduct comprehensive market analysis and participate in compensation surveys to ensure our pay ranges and total compensation packages are competitive within the industry.

• Benefits Management - Direct the administration of health, wellness, retirement, and leave plans; evaluate vendors, negotiate contracts, and monitor plan effectiveness to optimize cost and value.

• Leadership Support - Prepare materials and analyses as required for leadership regarding compensation and benefits program effectiveness, recommendations, and compliance.

• Market & Regulatory Compliance - Ensure compliance with all applicable federal, state, and local compensation and benefits laws and regulations; maintain governance frameworks and audit readiness.

• Analytics & Reporting - Lead the development and implementation/analysis of compensation and benefits analytics; evaluate program effectiveness and provide insights and recommendations to senior leadership on workforce trends, program impact and improvement opportunities.

• Leadership & Partnership - Collaborate with Finance, Legal, HR, and leadership to support business strategy, budget alignment, and effective communication of total rewards programs.

• Employee Communication - Drive communication and education initiatives to increase employee understanding and engagement with total rewards.

• Budget Management - Manage the compensation and benefits budget, conducting regular forecasting and cost analysis to ensure programs are financially sustainable.

● Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.

● Other duties as assigned

Requirements/Qualifications:

Education: Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required; Master’s degree and/or CCP certification preferred.

Experience: 10+ years of progressive experience in compensation and benefits, including 5+ years in a leadership capacity within a complex, multi-site organization.

Knowledge, Skills, and Abilities:

• Expertise in compensation strategy, job architecture, incentive design, and benefits administration.

• Strong knowledge of compensation and incentive programs, as well as regulatory requirements (FLSA, ERISA, ACA, HIPAA, etc.).

• Demonstrated success in vendor management, contract negotiation, and plan design.

• Proficiency with HRIS systems, compensation tools, and market data providers (e.g., Paycom, Radford, Mercer, Willis Towers Watson).

• Exceptional analytical, financial modeling, and presentation skills; ability to translate complex data into actionable insights.

• Proven ability to collaborate effectively with senior leadership, build cross-functional partnerships, and lead high-performing teams.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position 

Base Salary: The base salary range for this position is $135,000 - $175,000 (annually), plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. 

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.  Discrimination of any kind has no place here.  We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf