Regional Operations Manager na Palmer Bus Financial Management (Mankato)

Description

Job Purpose              

The Regional Operations Manager is responsible for planning, directing, and coordinating the activities of our company's regional sites/locations. 

Duties and Responsibilities          

Our growing company is hiring for a Regional Operations Manager.  To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities for Regional Operations Manager:

• Actively assist in any company wide strategy for the benefit of the business.
• Manage any incentive schemes as they relate to your region, with your employees.
• Provide guidance and identify support requirements that enable you to manage your region effectively.
• Ensure technical assistance is provided to your employees where required.
• Ensure all employees act and behave in a courteous / professional manner at all times.
• Take ownership of any concerns, priority or otherwise, that directly affect the operation of our business in your area.
• Train new Site Managers in each site/location.
• Analyze financial data and effectively utilize information to drive regional operational improvements to obtain the desired financial results.
• Perform routine site audits to manage efficient repair, maintenance, inspection, security and operation of all areas.
• Ensure proper guidelines and procedures are followed and escalate major hazards which present safety issues to Leadership Staff.
• Maintain a good and professional working relationship with Site Managers, Mechanics, Office staff and School officials.
• Track overtime, attendance, and PTO and keep teammates up-to-date on policies, new laws and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals.
• Know, understand, follow, and implement safety and security policies and procedures.
• All other tasks or duties as assigned or needed.

Qualifications for Regional Operations Manager:

• Proven track record of reducing operating expenses and identifying and implementing productivity improvements in operations.
• Experience in online Payroll systems is a plus (UKG, Kronos, Workforce Management)
• Embody and represent the Core Values of the company: Safety, Integrity, Dignity, Help, Community.
• The ability to work on multiple projects and solve complex operational and human resource challenges.
• Individuals in this position are expected to work beyond normal business hours and/or to fill open positions when necessary or as assigned.
• Confident and engaging and able to relate to people at all levels.
• Strong planning, decision making and leadership skills are essential.
• Recruits, hires and trains staff including managing, evaluating, coaching and disciplining
• Responsible for coordinating and directing the maintenance and repair of all company and client property and equipment including vehicles.
• Maintain and enhance a strong service-oriented environment focused on enhancing the customer experience through timely and quality delivery of students.
• Current and valid CDL with SB and P endorsements.

Knowledge, Skills and Abilities

Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: 

• Able to schedule and set priorities for work to be accomplished.
• Working knowledge of phones, computers and electronic data processing to include Google Drive and Internet experience.
• Written and verbal communication skills, and customer service skills are essential. 
• Able to deal with problems and find solutions.
• Proficient reading, writing, grammar and mathematics skills.
• Able to develop and maintain effective working relationships.
• Able to interact / communicate successfully with personnel at all levels
• Able to work through demanding situations in a fast-paced environment.
• Self-starter with proven organizational, and problem-solving skills. 
• Able to work in an organized manner while handling multiple tasks.
• Able to handle multiple tasks simultaneously. 
• Able to exercise confidentiality, tact, diplomacy and independent judgment in performance of duties.

Requirements

Physical Requirements

The usual and customary methods of performing the job's functions require the following physical demands: 

• Usually work indoors. May occasionally repair buses on the road.
• Sometimes work with hazardous equipment, tools, situations, and conditions.
• Wear company issued uniform.
• Wear protective / safety gear as required.
• Lift and carry up to 50 lbs.