Operating Engineer II na City of Norfolk, VA

About the Department

The General Services Facilities Maintenance Division is responsible for the repair and maintenance of over 250 city government facilities, including office buildings, libraries, public safety facilities, recreation centers, pools, the Virginia Zoo, Nauticus, and downtown entertainment venues. The Division employs skilled trades and operations staff who perform electrical, HVAC, plumbing, carpentry, and other essential services to keep city facilities safe, efficient, and welcoming for residents, visitors, and staff.

Within this Division, the SevenVenues Maintenance Team provides specialized support to Norfolk’s cultural and entertainment venues, including Scope Arena, Chrysler Hall, Harrison Opera House, Wells Theatre, Attucks Theatre, Harbor Park, and the MacArthur Memorial. These unique public assembly facilities host concerts, sporting events, theatrical performances, and civic events, making this a fast-paced, dynamic work environment where reliability and customer service are critical.

The Facility Maintenance Division is seeking an Operating Engineer II to join the SevenVenues Maintenance Team. This position will be responsible for operating and monitoring Direct Digital Control (DDC) building automation systems, with emphasis on Siemens controls, to ensure proper operation of pumps, chillers, boilers, and auxiliary equipment. The Operating Engineer II will identify irregularities, troubleshoot system issues, and take corrective action using established operating procedures to ensure reliable service delivery.

In addition to monitoring and maintaining building systems, this position performs preventive and corrective maintenance, responds to alarms and service calls, and documents work using the city’s work order management system (Asset Essentials). The role requires strong communication skills to work with tenants, contractors, and fellow staff across multiple venues and occasionally at other city facilities such as Nauticus or the Virginia Zoo.This Operating Engineer II may also serve as the duty engineer, carrying a radio and cell phone to respond to calls and coordinate corrective actions during assigned shifts. This is a customer-facing position that requires flexibility, strong problem-solving ability, and a commitment to delivering dependable facility operations in support of Norfolk’s entertainment and cultural venues.

Position Duties

• Operates and monitors building automation systems (DDC/Siemens) to maintain environmental conditions across SevenVenues facilities.
• Identifies plant/system irregularities and initiates corrective actions following established procedures.
• Performs preventive and corrective maintenance on pumps, motors, chillers, boilers, and auxiliary systems.
• Responds to alarms, work orders, and tenant service requests, ensuring timely resolution and follow-up communication.
• Documents all work performed in the Asset Essentials work order management system, maintaining accurate and complete records.
• Provides customer service by communicating directly with tenants, event managers, and city staff regarding system status and repairs.
• Serves as duty engineer on a rotational basis, carrying assigned communication devices and responding to calls during the day shift.
• Assists with monitoring and maintaining specialized systems such as the Scope Arena ice plant that supports professional hockey operations.
• Supports occasional maintenance needs at other city facilities (e.g., Nauticus, Virginia Zoo) as assigned.
• Ensures compliance with OSHA and city safety standards, including lockout/tagout procedures and other facility safety protocols.
  

Minimum Qualifications

Work requires knowledge of technical, vocational, or mechanical systems obtained through one year of advanced study or training beyond high school equivalency.

Required:

• Two (2) years of experience in the operation, repair, or maintenance of boilers, chillers, building automation systems, or related plant equipment; or an equivalent combination of education and experience.
• Experience with Direct Digital Control (DDC) systems such as Siemens, Johnson Controls, Trane, or Automated Logic is highly desirable.
  

Other Qualifications

• Valid Driver's License required.

Work Schedule:

• This position is scheduled for a standard day shift from 7:30 a.m. to 4:00 p.m., with rotating off-days to align with the event schedule across SevenVenues facilities. Flexibility is essential, as work hours may occasionally include evenings, weekends, or holidays to support events and facility needs. On call duties may be required on rotating basis.

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