Senior Manager, User Experience Research (Atlanta, Georgia, US) na Newell Brands

Job ID: 8028 

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Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Summary:

We’re looking for a collaborative and strategic Senior Manager, User Experience Research to oversee research execution across multiple divisions—from project initiation through design and development—and lead a team of User Experience Researchers. You will shape research strategy and lead the integration of human-centered design across divisions. You’ll be responsible for attracting, developing, and retaining talent, as well as defining and implementing methods, initiatives, and platform-level projects that support the entire UX Research function. You will partner closely with Engineering, Marketing, Insights, and Design to ensure our research efforts consistently produce excellent, user-centered experiences for our consumers.

Responsibilities:

• Manage, mentor, and develop a team of UX researchers across multiple product categories and projects.
• Assign researchers to initiatives based on strengths, development goals, and business needs.
• Provide feedback, set clear goals, and support ongoing growth through coaching and career planning.
• Define, communicate, and drive a long‑term research vision & roadmap that aligns with the organization’s broader strategy, product goals, and market trends.
• Develop strategic thinking within the team: coach researchers to think beyond individual studies to how research contributes to business outcomes, future product opportunities, and long‑term learning.
• Guide and support research approach selection, study design, synthesis, and storytelling to ensure high-impact, actionable insights.
• Translate research insights into strategic frameworks, decision support tools, design principles, and innovation opportunities that are scalable and forward‑looking.
• Collaborate closely with senior leadership (Product, Design, R&D, Engineering, Marketing, CSI) to ensure research is embedded in strategic planning, product roadmaps, and go‑to‑market decisions.
• Prioritize research efforts across the product portfolio to balance short‑term deliverables and long‑term strategic investment in consumer understanding, UX excellence, and innovation.

Qualifications:

• Education: Minimum Master’s or PhD degree in Human Factors Engineering, Cognitive Psychology, Ergonomics/Anthropometrics or related field.
• Work Experience: 12+ years of post graduate experience in UX research (corporate or consultancy), working across both physical and digital products.
• Management: 3+ years in leadership or management roles, including managing people, defining research strategy, and leading high-visibility projects.
• Product Experience: Strong track record of delivering actionable research across physical and digital products.
• Human Factors & Ergonomics: Ability to apply anthropometric, usability, and ergonomic principles, especially in physical product domains.
• Research Excellence: Expertise in both qualitative and quantitative research methodologies; proficient in advanced techniques (ethnography, physiological testing, behavioral analytics, etc.).
• Strategic Vision & Thinking: Able to create, communicate, and execute on long‑term research vision; anticipate trends; align research objectives with business strategy.
• Storytelling & Communication: Powerful ability to present complex findings, influence senior leadership, and craft narratives that tie user insights to business impact.
• Leadership & Team Development: Proven experience mentoring, coaching, enabling researchers to level up; developing leadership in others; managing through ambiguity.
• Operational Excellence: Skilled at managing resources, optimizing processes, tool selection, and maintaining consistent quality across a portfolio of studies.
• Collaboration & Influence: Strong with stakeholder management across functions and levels; ability to build trust, influence decisions, and negotiate trade‑offs.
• Project & Program Management: Able to manage multiple large, complex research programs concurrently, prioritize effectively, maintain quality and timeliness.
• Soft Skills: High emotional intelligence, strong judgment under uncertainty, ability to navigate ambiguity, resiliency, adaptability.
• Travel: Ability to occasionally travel and work internationally.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.