Housekeeping Manager - Hilton Cabana Miami Beach Resort na Hilton Cabana Miami Beach Resort

The team at the Hilton Cabana Miami Beach Resort is looking for a Housekeeping Manager to join their team. Overlooking the Atlantic Ocean, we offer direct access to the beach and the nine-mile Miami Beachwalk. Our property features over 230 guest rooms and suites, this role reports directly to the Director of Housekeeping, oversees a team of 3 supervisors and various Housekeeping roles. 

The ideal candidate has a minimum of 2 years of hotel experience preferably in housekeeping/front office operations, have a minimum of two years of leadership experience, and has no schedule restrictions.

Shift Pattern: 10-Hour shift between 6AM-11PM

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Access to your pay when you need it through DailyPay 
• Medical Insurance Coverage – for you and your family 
• Mental health resources including Employee Assistance Program 
• Best-in-Class Paid Time Off (PTO) 
• Go Hilton travel program: 100 nights of discounted travel 
• Parental leave to support new parents 
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 
• 401K plan and company match to help save for your retirement 
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 
• Career growth and development 
• Team Member Resource Groups 
• Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

What will I be doing?

• Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards.
• Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites.
• Monitors payroll reports, work schedules and lost and found program.
• Ensures stock rooms and carts are maintained with proper supplies.
• Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies.
• Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!