- Senior
- Escritório em Dallas
What You’ll Do
Position Summary
Center Directors are important spirited leaders at Suvida Healthcare that bring joy to every patient, patient family, and employee interaction. Center Directors will be responsible for clinic operations in and around their clinics, you will be the owner of the success of your clinic. Center Directors are expected to lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, and generally ensure that clinic operations run smoothly and timely daily. Essential responsibilities consist of but not all inclusive:
Responsibilities
- Incorporates culturally and socially appropriate concepts within Suvida Healthcare’s Lifestyle Medicine Programs
- Supervising, coaching and mentoring a multi-disciplinary team of 15+
- Leading the execution of in-clinic operational initiatives
- Problem-solving employee and patient problems in the moment
- Ensuring our patients are always delighted with the level of care they receive
- Ensuring our scheduling and billing processes are executed efficiently
- Overseeing our clinical and community areas
- Advocating for your clinic, team, and patients
- Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners
- Supporting and contributing to on-the-ground marketing initiatives
- Generally ensuring clinic operations are running smoothly daily
- Directs the design, implementation, and evaluation of Suvida Healthcare Clinics
- Oversight of the clinic’s specialty provider network
- Ensure appropriate programs and activities are provided to meet patient needs and state and federal requirements
- Support growth of other Texas clinics to help stand up and drive performance
- Ensure clinic and operational programs and activities are adapted to meet changing needs of patients
- Coordinates recruitment, selection, and training of operational and clinical support staff.
- Schedules and assigns staff effectively, and continuously evaluates staff assignments to ensure quality care and program delivery to meet patient and clinical needs
- Assists clinical and operational leadership in budgeting needs to ensure effective utilization of resources.
- Serves as a source of expert knowledge for Suvida Healthcare’s clinical operations and provides support and education to the leadership.
- Maintains and monitors utilization of resources, physical space, equipment, department protocols, equipment, standards, policies, and practices
- Develops, implements, and monitors performance improvement plans to ensure compliance and address performance improvement opportunities
- Other duties as assigned
What You’ll Bring
Knowledge, Skills, and Abilities
- 10+ years’ experience in healthcare or similar field
- 10+ years of management experience
- Bilingual-Spanish preferred
- Must be able to operate a motor vehicle, have an active driver’s license, and clear motor vehicle report.
- Experience in designing, implementing, and evaluating large scale healthcare centers/clinics
- Experience in Value-based care operations
- Well versed in clinic unit economics
- Experience in value-based care reimbursement methodologies and value-based care contracting
- Strong leadership skills and strong influencing skills
- Incredible level of organization and detail orientation
- Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and external customers
- Experience maintaining operations according to an established budget
- P&L ownership
- Experience with growing a business, interacting with external stakeholders
- Passionate about culturally sensitive care, results driven individual and team player
Education, Experience, Licensure, or Certification Requirement
- Bachelor’s Degree in Healthcare or related field
- Master’s Degree preferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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