INTERNAL APPLICANTS ONLY – Sr. Inbound Supervisor, 1st Shift (On-site) na Lakeshore Learning Materials, LLC

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

We are seeking an Inbound Supervisor, 1st Shift, to join our team. In this role, you will oversee the team responsible for processing inbound deliveries—including unloading, receiving, and storage—while supporting the Lakeshore Standard of Excellence. The position also requires maintaining quality and meeting SLAs for each task in a timely manner. Applicants should have a proven ability to multitask and perform well in a fast-paced, high-growth environment. The ideal candidate also possesses excellent written and verbal communication skills.

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

A day on the job looks like this:

• Ensure Inbound associates follow all standardized processes to unload, receive and putaway product safely and accurately
• Set daily goals and monitor performance to ensure goals are met
• Develop, implement and maintain the quality for Inbound processes
• Assign duties and assess work for accuracy and compliance with policies and procedures
• Drive ongoing process improvement
• Ensure team members receive training for job activities and have clearly defined assignments
• Train, coach and mentor associates to build a strong, goal-oriented Inbound team that upholds the Lakeshore Standard of excellence

• Assist the manager with daily staffing plans to ensure proper coverage
• Support the manager with daily work planning
• Lead meetings in the manager’s absence
• Serve as a mentor to the supervisors and support their professional growth
• Maintain individual productivity and quality standards in line with department requirements

Got the skills and experience? Here’s what we’re looking for:

• High school diploma or equivalent
• 4 years of experience in the field
• 2 years of experience in a similar position (4 years preferred)
• 2 years of experience managing people/projects (4 years preferred)
• Proficiency in Microsoft Office Suite, especially Outlook and Excel
• Knowledge of warehouse operating procedures and protocols
• Excellent written and verbal communication skills
• Strong attention to detail
• Proven ability to multitask and perform well in a fast-paced, high-growth environment

And here’s our end of the bargain! 

• Competitive compensation based on skills and experience, and bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. 

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information.