Cyber Response Manager na Nab

Job Title:

Work Type:

Location:

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Work in a collaborative cyber response team to uplift capability and utilise your technical expertise to detect and respond to cyber incidents.

Focus on what is exciting about the role based on what you learnt in the job brief and try to link in with “the 3 Cs” (Customer, Company, Career) 

1) Customer Obsessed:

Our commitment to customer safety is demonstrated through our proactive approach to threat detection and response, coupled with a relentless focus on operational maturity. This dedication underscores our customer obsession, ensuring that we always keep our customers information safe.

2) High Performing Team:

Joining the Cyber Response team at NAB is not just about securing a job; it's about becoming part of a high-performing team that sets the standard in responding to cyber security events.

Our team is renowned for its commitment to excellence, demonstrated through rigorous training and mentoring programs. You'll be guided by experienced team members who are instrumental in onboarding and supporting new analysts.

We are driven by continuous improvement, always pushing the boundaries of innovation, quality, and efficiency in our processes and capabilities.

3) More Than a Career:

But beyond the technical skills and operational excellence, we foster a culture that values knowledge sharing and continuous learning. This environment of growth and excellence ensures that every team member has the opportunity to develop both personally and professionally.

Join us and be part of a culture that values more than just your career. Be part of a team that makes a significant impact in the world of cybersecurity!

In this role, you will

• Lead major incident response efforts as the designated Cyber Commander, coordinating cross-functional teams and providing clear technical direction during high-pressure situations.

• Ensure seamless shift transitions by promptly reviewing incoming and outgoing handovers, addressing unresolved escalations and priority items.

• Maintain operational readiness by verifying that all critical monitoring and escalation paths are covered, and that alerts are triaged and responded to in line with detection and response standards.

• Coach and mentor analysts across shifts to build technical capability, enhance decision-making, and foster a high-performance, collaborative team culture.

• Monitor and report on performance, ensuring SLAs and KPIs are consistently met across detection, triage, and response workflows.

• Oversee post-incident reviews, track operational metrics, and maintain visibility of team workload, ticket queues, and response times.

• Deliver timely reporting, including daily and weekly summaries, to keep leadership informed of key developments, incidents, and trends.

What you’ll bring

• Proven Leadership in 24/7 Security Operations:

Extensive experience in running and continuously improving mature Security Operations Centres, particularly within high-pressure, 24/7 environments. Demonstrated ability to ensure robust incident detection and rapid response capabilities around the clock.

• Team Development and High-Performance Culture:

A strong passion for mentoring and developing talent, fostering a collaborative and high-performance team environment. Dedicated to coaching staff, enhancing soft skills, and supporting professional growth to drive operational excellence.

• Calm, Decisive Leadership During Major Incidents:

Excel at remaining calm and making sound decisions under pressure, particularly during significant cyber incidents - maintaining clear communication and effective response throughout challenging situations.

• Expertise in Incident Response and Threat Mitigation:

Possess a deep understanding of incident response methodologies and hands-on experience in detecting and containing a wide range of cyber threats - including malware, DDoS attacks, phishing, lateral movement, and data exfiltration.

• Comprehensive Technical Knowledge:

Proficient in major cloud platforms (Azure, AWS, Google Cloud) and enterprise technologies including Windows, Linux, Active Directory, DNS, and network protocols - with the ability to detect and respond to cyber threats across diverse technology landscapes.

• Operational Excellence and Time Management:

Excellent organisational, prioritisation, and time management skills enable effective management of multiple competing demands, ensuring teams across multiple shifts operate smoothly and efficiently.

• Strategic Understanding of Security Frameworks:

Hands-on experience implementing and aligning operations with global security frameworks and methodologies such as the NIST Cybersecurity Framework and MITRE ATT&CK, ensuring best-practice standards in all response activities.

These topics are essential for a comprehensive understanding and effective management of cyber-security incidents and threats. If you need more details on any of these topics, feel free to ask!

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India