Senior People & Culture Business Partner, Strategic Partnerships na myCareer - NSW Government

Senior People & Culture Business Partner, Strategic Partnerships

Clerk Grade: 9/10
Salary Range: $129,464 - $142,665 + super
Employment Type: Full-Time, Temporary opportunity for up to 6 months. A Talent Pool will be created from this recruitment for future opportunities
Location: Sydney, Gosford, or Parramatta - Flexible working conditions available across NSW
Want to be recognised for your strategic expertise? Come join us and achieve big things! 

 About the Opportunity

We are seeking talented and highly driven people practitioners to join our People & Culture, Strategic Partnerships team

Focusing on strategic partnering and consulting for DCS, this is not your usual Business Partner role. With a new team structure to enable us to better serve our customers and (over 10,000!) employees, the Strategic BP team are a hybrid of Employee Experience, Organisational Design & Structure and HR, making it an unmissable opportunity for someone looking to up the ante in their HR career. 

As our Strategic Partnerships BP, you will delve into several interesting and valuable projects. Love creating Employee Value Propositions? Excellent, we’re ready for you. Maybe you would prefer to focus on Employee Engagement or Diversity & Inclusion, and love developing strategies and policies to support our journey as an organisation. Whatever your passion is, this role is an opportunity to put your previous BP experience and your undeniable passion for partnering with the business to the ultimate test.    

With a passion on continuous development, and a strong focus on educating our leaders across the business, this is a rare opportunity to have a true impact on the culture of our organisation. 

About People & Culture 

We support over 10,000 + staff working across multiple agencies who are delivering on our vision of providing the people of NSW with a great customer service when interacting with the NSW Government. People & Culture are focused on delivering a better people experience, supporting and enabling the business to deliver success and adopt new ways of working by embracing innovation and positive collaboration.

A typical day of work for you might include:

• Acting as a trusted partner to Executive and Senior Business Leaders and translate organisational objectives to implement quality organisational and talent management initiatives
• Partnering with the business to deliver workforce initiatives to support their people strategies.
• Team culture reviews and recommendations and implementation support for success
• Demonstrating your facilitation skills to deliver strategically aligned workshops to a range of stakeholders.
• Delivering to an audience of senior executives.
• Strategic Workforce Planning and delivery of initiatives.

 Let’s talk about you!

 To be successful in this role you will possess a great blend of skills and experience, including:

• A customer-centric mindset and passion for community.
• Strong ethics and values that align to our customer service driven culture.
• Strong facilitation skills to deliver strategically aligned workshops.
• Strong decision-making skills as well as excellent communication and stakeholder engagement skills.
• You have a background or maybe even qualifications in Organisational Psychology, Organisational Design, or something similar and can draw from this experience as needed.
• You have experience, or the confidence needed, to articulately present complex information to stakeholders from across the business, including to an audience of senior executives.
• Demonstrated experience or understanding of developing workplace policies and strategies, Strategic Workforce Planning, and delivery of initiatives. 

 Okay, so what’s next? 

 Please submit your Resume and a brief cover letter outlining your motivation for applying for this position, along with your relevant skills and experience.

For more information about this role please contact: Trent Ockers, A/Manager People Partnerships via [email protected]

The DCS Difference  

DCS is a great place to work, and it’s not just us saying that! We pride ourselves on being inclusive and know our people are our greatest asset.  Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.  

• Competitive salary plus access to salary packaging. Don’t forget 17.5% leave loading!
• State of the art offices across NSW (if you’re into that sort of thing)
• 35-hour work week – yes, you read that right! Not to mention any hours you work over this; you get back as Flex time!
• We celebrate diversity and embrace genuinely flexible working arrangements
• Talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated!
• Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised
• Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
• Incomparable leave benefits available – including Flex Leave and Paid Parental Leave

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make the government work better. 

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Salary Grade 09/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Rodrigo Sandoval via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday, October 14th, 2025 at 11:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process