Database Operations Sr Manager na Verisign

Verisign is seeking a Database Operations Sr Manager to join our Production Operations team. This is a technical position with high visibility and cross-functional responsibility. Successful applicants must demonstrate superior interpersonal skills, conflict resolution, negotiation, and prioritization skills.

In this role, you will be pivotal in coordinating activities across various teams to meet both business and technical objectives, ensuring high-quality and timely delivery. As part of Production Operations management team, you will work with engineering, security, and business teams to define strategies to maintain and introduce new technologies, to protect critical infrastructure and to develop and grow a team of Database Engineers. The position is hands on with a balance between technical contributions and team oversight.  The ideal candidate will possess deep technical expertise, effective communications, and demonstrate strong leadership ability.

Responsibilities:

• Management: Managing, developing, and growing a team of Site Reliability Engineers/Database Administrators.  Guiding technology decisions and ensuring alignment with team goals.  Fostering innovation to build a culture of continuous improvement.
• Operational Leadership: Serving as the primary point of contact for day-to-day Database Platform Services, ensuring smooth and efficient team performance. 
• Technical Leadership: Lead the operations and administration of Oracle and PostgresSQL database systems in production environments. Manage containerized database services deployed on Kubernetes. Implement and maintain database backup, disaster recovery and high availability solutions. Drive continuous improvement in database automation and tooling.
• Performance Monitoring: Monitoring and analyzing system/service performance to ensure system reliability and improve customer experience.
• Stakeholder Collaboration: Collaborate with engineering teams to support schema changes and improve database performance, support informed decision making, and ensure alignment of goals.
• Incident Management: Overseeing the analysis and resolution of critical incidents, conducting thorough postmortems to prevent future occurrences and ensure continuous improvement.
• Compliance: Acting as the primary contact for implementing and maintaining security compliance and controls, including vulnerability identification and remediation.  Ensure compliance with all VeriSign policy and standards.
• Documentation: Developing and maintaining comprehensive documentation for processes, procedures, and configurations.  Providing detailed analysis and explanation of data for senior leadership.
• Capacity Planning: Conducting capacity planning to ensure infrastructure can meet current and future demands.

Requirements:

• Bachelor’s degree in Computer Science/Engineering required, or equivalent work experience
• 12+ years of progressively responsible experience in IT infrastructure and operations
• Experience managing internal services that support externally facing critical products
• Excellent communications skills, experienced at peer level and 2-3 levels up
• Comfortable presenting to and influencing senior and executive leadership
• Effective collaboration and ability to lead teams of people toward organizational goals.
• Highly adaptable, able to juggle multiple priorities
• Self-motivated and driven to produce high-quality results
• Strong leadership skills
• Strong knowledge of security compliance and control frameworks
• Expertise in infrastructure & application services management
• Experience with incident management and resolution
• Excellent analytical and problem-solving capabilities, driving issues to resolution
• Demonstrated ability to leverage automation, scripting, or code to reduce overhead

Preferred Skills:

• Experience running and/or managing database applications including Oracle and PostgresSQL, Applications on Kubernetes Platform, Docker, Ansible, HashiCorp Vault, Netcool and Nagios
• Working knowledge of enterprise tools such as Service Now, Jira, Confluence, SharePoint, GitHub
• Experience with cloud platforms and virtualization technologies
• Strong analytical and problem-solving abilities
• Ability to balance diverse requests from multiple areas and levels of management

This position is based in our Reston, VA office and offers a hybrid work schedule. 

The pay range is $164,300- $222,300. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.