Registrar Associate na Resurgence Hall, Inc.

At Resurgence Hall, we are on a mission. 

We are a team of passionate, gritty, determined believers who stop at nothing to ensure that every scholar is prepared to succeed in high school, college and life. As the number #1 state charter school in Metro Atlanta and in the top 5% of all public schools in the state, we invite you to join our winning team.

A Resurgence Hall Operations & School Services Registrar Associate is...

• An energetic multitasker who has the stamina for long, fulfilling days.

• A relationship builder who thrives on deep, meaningful relationships with scholars, families, and teammates.

• A “details” fanatic who sweats the small stuff knowing it all matters.

• An unwavering optimist who believes that all scholars can achieve academic excellence.

• A data obsessor, always reflecting on data and quickly implementing next steps. 

• A forever learner, constantly learning, improving, and hungry for feedback.

Responsibilities

• Data Entry & Filing: Enter scholar information into school databases (SIS, spreadsheets, trackers) and maintain both electronic and paper filing systems in an orderly and accessible manner.

• Inbox Management: Maintain and respond to designated email inboxes daily; triage, categorize, and resolve requests within department timelines; draft clear responses and confirmations.

• Outgoing Records: Process and fulfill all outgoing records requests (e.g., transfer records, verification letters, immunization/vision/hearing forms) within required timelines; log requests and completions.

• Incoming Records Collection: Proactively collect prior-school academic records for all incoming scholars; track outreach attempts, receipts, and outstanding items; escalate delays to OSS leadership when needed.

• Annual Document Distribution & Tracking: Share the school documents with enrolled families; collect acknowledgments, track responses, and follow up with non-responders until 100% completion.

• Cross-Team Communication: Coordinate with department leaders to request, receive, and securely route scholar records and updates; flag sensitive or time-bound items promptly.

• Registration Packet Tracking: Monitor all scholar registration packets; update tracker statuses in real time; notify school leaders when critical information or documents arrive (e.g., IEP/504, custody orders, medical plans).

• Data Quality & Compliance: Ensure accuracy, completeness, and confidentiality of all records; file and index documents according to OSS procedures and FERPA; maintain up-to-date checklists and audit logs.

• Supplies & Inventory: Monitor, order, and stock clerical supplies (folders, labels, envelopes, storage boxes) used in records management.

• Provide clerical and administrative support to the Operations & School Services team, including data entry, document preparation, scanning, filing, mail distribution, and supply management.

• Offer occasional front-office coverage as needed, including phones, visitor support, and general office assistance.

• Perform other duties, as deemed appropriate, by the Director of Operations and School Service.

Physical requirements- This job is physically demanding and may require standing and walking for extended periods of time and lifting heavy objects up to 40lbs.

Prior Experience - Prior work experience in a school setting preferred. Demonstrates organizational, project planning, and excellent verbal and written communication skills. A customer service orientation. Knowledge and use of G Suite (google apps). An excellent eye for detail.

Hours - 15 hours per week. Note that a consistent weekly schedule is required and will be determined in collaboration with employee. 

Compensation - Resurgence Hall offers competitive salaries and a comprehensive benefits package. Aside from extensive professional development, our team  members are equipped with a laptop computer, iPad, email, and all necessary supplies to succeed in the role.

Statement of Non-Discrimination- Resurgence Hall is committed to a policy of equal treatment for all individuals applying to the school and does not discriminate based on race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.