Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org.
IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
The IFC Controllers Department is responsible for effectively and efficiently managing IFC’s Financial Operations (loan, equity and short-term finance operations, and back-office treasury support operations), Financial Reporting (including reporting and analysis, portfolio review), Accounting Policy & Implementation, Internal Controls, and Financial Systems and Transformation. The Department comprises approximately 140 diverse and highly skilled staff, based in Washington DC, and Chennai.
The Treasury Support Operations Division (CNTTR) provides operations support for all IFC Treasury activities. CNTTR is additionally responsible for managing treasury support processes, operations, and all IFC cash and share capital transactions. The division plays a key role in the development and operationalization of IFC Treasury’s new business initiatives and products. The CNTTR team has operations in Washington DC and Chennai (India) and delivers its work program using a follow the sun approach.
About the role:
IFC Controllers Department is seeking a proactive, forward-thinking Senior Financial Operations Officer in the CNTTR unit in Washington DC to co-lead the treasury support operations functions described above, including strengthening our capacity in delivering critical Asset Liability Management (ALM) and Client Risk Management (CRM) functions. This role will be pivotal in ensuring operational excellence, advancing CNTTR’s transformation agenda, and expanding our advisory and client servicing capabilities under the One WBG framework.
Based in Washington, D.C., and reporting directly to the Manager of IFC Treasury Support Operations (CNTTR), this role will lead high-impact initiatives to optimize processes, enhance systems, and integrate technology solutions, while fostering strong collaboration across Treasury, Controllers, and other World Bank Group units. The Senior Financial Operations Officer will serve as a trusted advisor to internal stakeholders, guiding the development of new products and business initiatives, and advancing CNTTR’s evolution from a transaction-focused function to a strategic partner under the One WBG model. With a mandate that spans operational leadership, risk management, technology transformation, and talent development, this position offers the opportunity to shape the future of Treasury support operations and deliver best-in-class solutions for IFC’s clients worldwide.
Duties & Responsibilities:
The CNTTR Senior Financial Operations Officer responsibilities will include, but are not limited to, the following duties and responsibilities:
• Provide strategic leadership for CNTTR’s Asset Liability Management (ALM) and Client Risk Management (CRM) support functions, including oversight of IFC’s swap and derivatives servicing activities. Drive process optimization, workflow enhancements, and best-in-class execution to support IFC’s strategy and risk management objectives.
• Engage and collaborate with key internal and external stakeholders (including Treasury Front Office, Financial Operations, Corporate Reporting, Accounting Policy, other WBG Controllers units, and external auditors) to ensure effective coordination, integrated solutions, and alignment with organizational priorities.
• Lead CNTTR’s participation in cross-functional initiatives, new product development, and enterprise-wide projects, while advancing the unit’s evolution toward a more strategic and advisory role under the One WBG model.
• Oversee internal controls, compliance, and risk management activities, including coordination with auditors, adherence to ICFR requirements, and proactive monitoring of operational risks. Recommend and implement control enhancements and process improvements to align with best market practices.
• Lead the design, implementation, and integration of technology, automation, and system enhancements to support growing asset liability management activities, improve operational efficiency, and ensure seamless data flow across functions. Partner with cross-functional teams to deliver innovative solutions that strengthen service delivery, operational resilience, and scalability.
• Strengthen CNTTR’s Follow-the-Sun operating model to ensure seamless delivery of services across Washington and Chennai offices, supporting business continuity and operational excellence. Provide leadership continuity by serving as back-up to the Division Manager and other supervisors as needed.
• Foster a culture of learning, collaboration, and professional growth by developing and delivering training programs, facilitating knowledge sharing across Controllers’ teams, and mentoring junior staff to build bench strength and support career development.
• Represent CNTTR in internal and external forums related to Treasury operations, risk management, technology transformation, and process innovation, serving as a trusted subject matter expert and advocate for best practices.
Selection Criteria
• A Master’s degree in Finance, Accounting, Business, or related discipline.
• A professional accounting certification such as CA (Chartered Accountant), CPA (Certified Public Accountant), or ACCA (Association of Chartered Certified Accountants) is a plus
• Certifications such as CFA, Six Sigma, Financial Risk Manager (FRM), or Project Management Professional (PMP), or equivalent process improvement and project management qualifications are a plus.
• Minimum of 12 years or more of relevant work experience in treasury support operations, or equivalent combination of education and experience. IFC treasury operations experience is a plus.
• Successful track record of achieving high quality results and delivering client value-added services to meet team and departmental objectives.
• Proven capacity to multi-task, deliver results and respond quickly and effectively to requests. Ability and desire to meet tight deadlines.
• Experience with transformation of high-volume transaction processing operations in a multi-currency, multiple location global treasury operations environment.
• Proven track record of managing team(s) that performs timely and high-quality service delivery, handling escalations, and implementing long term sustainable efficiency measures.
• Demonstrated experience driving operational efficiencies that enhance quality, strengthen controls, and improve timeliness.
• Experience implementing technology enabled process improvements and innovations.
• Proven ability to design and implement effective internal control frameworks, especially for new or significantly modified processes.
• Experience supporting complex system implementations, with knowledge of Murex considered an advantage.
• Proven project management skills and aptitude for coordination and facilitation of teams.
• Proven ability to conceptualize, design and implement innovative solutions and challenge the status quo to support the business.
Knowledge and Skills:
• Extensive expertise and understanding of IFC’s Treasury and Capital Market instruments.
• Sound knowledge of IFC’s financial products and programs, systems, and operational processes.
• Comprehensive knowledge of internal control frameworks and practices, ensuring compliance and supporting the integrity of treasury operations.
• Proactive, collaborative, client-centric approach to problem-solving, demonstrating sound judgment and pragmatism.
• Outstanding relationship management skills, with a proven ability to engage and influence stakeholders across functions, while maintaining a strong focus on client service and partnership-building.
Abilities:
• Proven ability to build and leverage strong stakeholder relationships across multiple business units and functions towards achievement of collective goals.
• Outstanding interpersonal, diplomatic, influencing and partnership skills.
• Excellent oral and written communication skills and ability to articulate complex ideas clearly and concisely and speak persuasively.
• Superior level of resourcefulness and ability to work with considerable autonomy.
• Ability to operationalize new initiatives, and to support and facilitate streamlining, automation and innovation of processes, procedures, and systems.
• Skilled in effectively representing CNTTR and developing and managing relationships with clients, vendors, and cross-functional stakeholders, enhancing the unit's role as a trusted and value-adding partner.
• Capable of leading teams effectively through periods of change and ambiguity, maintaining clarity of purpose and focus on outcomes.
• Demonstrated ability to foster a culture of innovation and continues improvement, encouraging team members to bring forward ideas that drive operational excellence.
Controllers Department Competencies
Client Understanding and Advising: Advises the clients and helps them think proactively about how to best meet their current and future needs, taking into considerations the real underlying issues. Works across CNT and with other VPUs to define client needs and develop the right solutions to meet those needs. PLUS: Provides recommendations to multiple VPUs that can add value to customers beyond normal offerings.
Broad Business Thinking: Maintains an in-depth understanding of key business issues. Sets clear explanations for the integration and alignment of CNT solutions with business functions. PLUS: consider WBG wide implications in decision making to ensure consistency across WBG. Sponsors long-term VPU-wide initiatives.
Information Technology and Systems: Demonstrates understanding of the functions and operations of pertinent IT systems and applications. Provides inputs to IT system enhancement efforts based on day to day working experience and knowledge of the systems.
Analytical Thinking: Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts analysis to define problems and prepares responses to anticipated questions.
Policies and Procedures: Demonstrates thorough knowledge of policies and procedures in related fields.
Risks and Controls: Leads by example and serves as best practice champions in completing internal control procedures, including understanding impact beyond own immediate functional areas.
Communication: Adapts the communication style appropriate for the intended audience. Adopts an inclusive approach to communication as is appropriate to the situation, to ensure adequate stakeholder participation. Presents information effectively and encourages feedback.
Project Management: Understands and utilizes the concepts of project management, as they relate to the implementation of a project.
Note: This internal requisition is open to WBG and IMF staff only (including short-term and extended term consultants/ temporaries). External candidates are requested not to apply. In case an external candidate applies, their application will not be considered.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
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