Senior Manager - QR na Charles Stanley & Co. Ltd. BU

The Senior Manager will also be responsible for stakeholder engagement, risk management, audit resolution, and team development—ensuring the function operates with excellence and continuous improvement.

Leadership & Strategic Oversight

• Act as deputy to the Head of GCOM, leading strategic and ad-hoc projects as required.
• Provide direction and oversight to the QR function, ensuring high standards, achievement of departmental objectives, and continuous improvement.

Monitoring & Governance

• Develop and maintain the qualitative aspects of the monitoring programme to enhance operational efficiency and cost control.
• Support the expansion of monitoring coverage without proportional cost increases.
• Prepare and deliver presentations to senior stakeholders, including participation in divisional risk and governance committees.

Policy, Process & Risk Management

• Own and maintain departmental procedures, working guides, and checklists.
• Contribute to the development and refinement of departmental policies.
• Lead the resolution of audit points and ensure effective risk controls are in place.

Team Contribution & Development

• Conduct qualitative reviews and peer reviews as part of the team’s output.
• Recruit, develop, and appraise team members, ensuring appropriate development plans are in place.
• Manage a hybrid team, fostering collaboration and performance across remote and office-based staff.

• GCSE (or equivalent) including Maths and English.
• Minimum Level 4 CISI qualification or equivalent UK-recognised financial services certification.
• Proven experience engaging with senior stakeholders and front-office practitioners.
• Strong interpersonal and communication skills.
• Demonstrated leadership experience in a supervisory or team lead capacity.
• Comfortable managing hybrid teams and remote working environments.

• In-depth understanding of UK wealth management, including investment and financial planning procedures and regulations.
• Highly organised with a methodical approach to work.
• Exceptional attention to detail and diligence.
• Strong written and verbal communication; articulate and diplomatic.
• Resilient under pressure with excellent time management and prioritisation skills.
• Effective leadership and team management capabilities.