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IT Support Tech II - Full Time na undefined

undefined · Gardnerville, Estados Unidos Da América · Onsite

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IT Support Tech II - Full Time

POSITION SUMMARY:

  • Responsible for the installation, support and repair of computers, software, PC-related peripheral devices. 
  • Completes maintenance of Help Desk issues. 
  • Acts as liaison with our partners to resolve IT issues.
  • Responds to users in a timely and professional manner.
  • Completes problem reporting and tracking, data base establishment and maintenance as well as status reporting.
  • Basic project management.
  • Intermediate Network and Server support.
  • User training.
  • Technology research and implementation.            


POSITION REQUIREMENTS:

Minimum Education Required:

  • High school diploma or equivalent required.

Minimum Education Preferred:

  • Associate or above preferred.

Minimum Work Experience Required:

  • Intermediate knowledge of PC’s and technical software.
  • PC repair and building. 
  • Proficient in Microsoft Office applications or Google Business suite.
  • Ability to assist and diagnose user application or system problems and escalation of issues to appropriate support staff or vendors, as needed.
  • IT ticketing systems. 
  • Documentation and work instructions.

Minimum Work Experience Preferred:

  • Previous experience in Information Systems or related field; EPIC EMR experience preferred.
  • Hospital or other healthcare environment experience preferred.

 

POSITION ESSENTIAL FUNCTIONS:

  • Provides a central resource for all issues and projects; determines the best course of action for resolution.
  • Receives and logs calls from various system users; alerting staff of outstanding issues.
  • Assists with system security and provides technical support as needed.
  • Performs scheduled and non-scheduled operational functions required.
  • Acts as liaison between CVMC and Barton and Renown on IT issues.
  • Provide excellent customer support.
  • Availability for on-call schedule rotation.


BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.

  • NO STATE INCOME TAX
  • Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
  • Vanguard 401(k) with match.
  • Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
  • Employer Paid Basic Life and AD&D insurance.
  • Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
  • Earned Time Off, Sick Leave and Paid Holidays.
  • Nevada 529 College Fund.
  • Unum Employee Assistance Program.
  • Employer paid Credit monitoring and Identity Theft Program through CyberScout.
  • Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions).
  • Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
  • Paid Volunteer Hours for staff to help in the community.
  • and More...

 

CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE

"BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025!

WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!


Day shift; Mon thru Friday.
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