Administrative Assistant na Higginbotham

Position Summary:

The Administrative Assistant will play a key role in supporting daily operations across HR, Safety, and DOT consulting services. This individual will provide administrative support to consultants, assist in preparing written manuals and client documentation, and contribute to marketing initiatives. The ideal candidate is organized, proactive, professional, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

Administrative Support

• Provide general administrative support including scheduling, answering phones, managing emails, and filing.
• Prepare, format, and proofread documents, reports, and manuals related to HR, Safety, and DOT compliance.
• Maintain accurate and organized records and client files.
• Assist consultants and the leadership teams with project coordination, client follow-ups, and meeting preparation.

Manuals & Documentation

• Support the development, editing, and organization of safety manuals, employee handbooks, and policy documents.
• Ensure documents are accurate, consistent, and client-ready.
• Assist with translations and bilingual formatting, when applicable.

Marketing Assistance

• Assist with the creation and posting of content for newsletters, social media, and marketing materials.
• Maintain and update the company website and social media accounts with new content and announcements.
• Help coordinate promotional campaigns, events, and client communications.

Additional Duties

• Assist with onboarding new clients, gathering necessary information and documentation.
• Provide bilingual support (English/Spanish preferred) for client communications and documentation.
• Perform other office duties and special projects as assigned.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Communications, or related field preferred.
• 2+ years of administrative or office experience (consulting, HR, safety, or DOT industry experience a plus).
• Strong organizational skills with attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Comfortable using social media and marketing platforms.
• Ability to manage multiple priorities and meet deadlines.
• Bilingual (English/Spanish) strongly preferred.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development and growth.
• Supportive and collaborative team environment.
• The chance to contribute to meaningful work that impacts client safety and compliance.