- Professional
- Escritório em Tulsa
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: Project Manager will be responsible for leading complex projects having a material impact on the P&L and Company, requiring cross-functional leadership, independent decision making and the ability to deliver results through process improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Personally exhibits, recruits and coaches associates consistent with Core Behaviors
- Responsible for promoting culture of safety
- Lead key projects from scoping through implementation.
- Apply LEAN principles to identify opportunities for improvement and make process changes.
- Lead effective change management with sales, customer service and other functional organizations.
- Remove barriers and make key decisions in order to achieve the desired project results
- Proactively audit selected applications and processes on a continuous basis
- Perform trouble shooting problem solving as needed
- Deploy staff as needed to provide outstanding customer service
- Provide new hire training on processes
- Provide oversight for bar code scanners and the mechanical and software features of vending and other machines
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
QUALIFICATIONS:
- Very high level of proficiency on the applications and procedures used (specifically SQL, Commerce Center and Crystal Reports)
- Ability to train and develop staff to perform support functions and execute trouble shooting measures
- Very high level of verbal and written communication skills
- Very high level of interpersonal skill
- Excellent problem solving and diagnostic skills
SUPERVISORY RESPONSIBILITIES:
- Indirectly supervises System Support staff
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree in a related field required
- 2-5 years experience in a similar position preferred
- Previous consulting or customer service experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
- None required
- Software certifications preferred
WORK ENVIRONMENT:
- Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
- Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
- Eye protection, hearing protection, foot protection with metatarsal guard as required by customer.
BENEFITS:
- Health Insurance BCBS of OK HDHP
- HSA with Employer match (must meet criteria)
- Dental and Vision Insurance
- 401K Plan and Company Match
- FSA (Full FSA, Limited FSA, and Dependent FSA)
- Company paid Long Term and Short-Term Disability
- Company paid basic Life Insurance and AD&D/
- Supplemental life and AD&D/Dependent life
- Ancillary Critical Illness Insurance (Wellness Rider Included)
- Ancillary Accident Insurance (Wellness Rider Included)
- Ancillary Hospital Indemnity
- Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
- Paid Time Off
- Holiday Paid Time Off
- Gym Reimbursement
- Quarterly Wellness challenge with a chance to will money or prizes
- Tuition Reimbursement – after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.