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Receptionist na LAH Property Marketing

LAH Property Marketing · Reading, Reino Unido · Onsite

£ 16.380,00  -  £ 16.380,00

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Receptionist  -  Part Time

Reading

£16,380 pa 
 
We’re looking for two professional, personable, and proactive Corporate Receptionists to join our front-of-house team in a prestigious office buildings. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.

You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience.  You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.
 
Salary: 

£16,380 pa part time 
 
Hours:  
Role 1: Monday and Tuesday 8.00am – 6.00pm, Wednesday 8am-1pm
Role 2: Wednesday 1pm-6pm, Thursday and Friday 8am – 6pm
 

Key Responsibilities

Reception 
  • Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
  • Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
  • Efficiently managing deliveries, including couriers and post
  • Stock-check and re-order front of house supplies
  • General administration, as required
Building management

  • You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
  • Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
  • Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
  • Produce a weekly report for key stakeholders
Tenant experience and community engagement
  • Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
  • Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise

  • Proven experience in a front of house reception role and are ready for a new challenge
  • You have facilities management experience (desirable)
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Self-motivated and thrive in an environment where you are required to multitask
  • Excellent problem resolution skills along with outstanding communication and active
     listening skills
  • Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes

Benefits

  • Company pension
  • Referral programme
  • Wellness scheme, including a 24-hour confidential helpline
  • Company Events
  • LAH Training Academy
  • Free parking
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