
- Junior
- Escritório em Reading
Receptionist - Part Time
Reading
You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.
Key Responsibilities
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
- Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
- Efficiently managing deliveries, including couriers and post
- Stock-check and re-order front of house supplies
- General administration, as required
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Produce a weekly report for key stakeholders
- Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
- Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- You have facilities management experience (desirable)
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self-motivated and thrive in an environment where you are required to multitask
- Excellent problem resolution skills along with outstanding communication and active
listening skills - Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes
Benefits
- Company pension
- Referral programme
- Wellness scheme, including a 24-hour confidential helpline
- Company Events
- LAH Training Academy
- Free parking