JOB DESCRIPTION

POSITION:           Assistant Restaurant Manager

FLSA:                  Exempt

REPORTS TO:    Restaurant Manager

About the Role

Wintergreen Resort is seeking an Assistant Restaurant Manager to help lead our high-volume dining operation in the heart of the Blue Ridge Mountains. From live entertainment to breathtaking views, our restaurant is a guest favorite, and this role is key to ensuring a memorable dining experience.

As the Assistant Manager, you’ll partner closely with the Restaurant Manager and Director of Food & Beverage to support daily operations, guide staff, and maintain the highest standards of service, quality, and efficiency.

What You’ll Do

• Assist with staffing: hiring, training, coaching, scheduling, discipline, and terminations when needed.
• Support administrative duties including payroll, scheduling, inventory, and completion of HR and labor-related forms.
• Monitor costs for food, liquor, beer, and wine, ensuring budget goals are met.
• Develop, update, and implement training programs to elevate staff performance and guest satisfaction.
• Lead shift operations: opening, closing, line-ups, reservations, and customer service.
• Oversee cleanliness, safety, and compliance in all areas of the restaurant.
• Cross-promote other Wintergreen outlets and services to enhance guest experience.
• Act as host, busser, bartender, or server when business needs demand.
• Ensure proper handling of deposits, payment transactions, and tip-out records.
• Communicate effectively with staff, management, and the Director of F&B.
• Attend weekly F&B meetings and resort training seminars.

What We’re Looking For

• Proven ability to support restaurant operations and manage diverse teams.
• Strong organizational, leadership, and communication skills.
• Knowledge of budgets, accounting, and restaurant operations.
• Firm but professional approach to problem-solving and staff management.
• Commitment to guest service with a positive, hands-on leadership style.
• Ability to work days, nights, weekends, and holidays.

Schedule

This position requires availability on days, nights, weekends, and holidays.

Minimum Qualifications

• High School diploma or GED required.
• Valid, unrestricted driver’s license.
• Physical ability to stand for long periods and lift 20–40 lbs.

BENEFITS OF WORKING AT WINTERGREEN:   At Wintergreen, It Starts Up Here!

Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers.  A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play!  We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan).  Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.  

We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake.  If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required.   The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following: