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Community Manager na Associated Asset Management

Associated Asset Management · Indianapolis, Estados Unidos Da América · Onsite

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In this role, you will be primarily responsible for managing a portfolio of Homeowner Association communities and providing exceptional customer service. This includes utilizing your comprehensive knowledge of Covenants, Conditions, and Restrictions (CC&R’s) and management contracts to ensure effective community management.

Position Responsibilities:

  • Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, Indian and federal statutes; Partners with AAM’s Management Team to ensure compliance.
  • Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
  • Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
  • Solicit, negotiate and execute contracts for Association vendors and service providers.
  • Prepare and submit bid specs and work orders to vendors/service providers, as needed.
  • Plan, budget, advertise, execute and attend Association events with Boards/Committees' approval.
  • Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
  • Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve any discrepancies in reports.
  • Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
  • Review, modify, code and approve Association invoices.
  • Schedule, organize, and facilitate Board of Directors meetings and other special meetings by providing leadership and professional guidance.
  • Interview, hire, and supervise vendors, as needed.  Terminate employment relationships when required.
  • Perform other duties as directed.

Knowledge, Skills, and Abilities:

  • Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
  • Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • High attention to detail.
  • Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
  • Exceptional organization and tracking skills.
  • Ability to function efficiently in a high volume, fast-paced environment.

Physical Demands & Work Environment:

  • Sitting in an office setting utilizing a computer and other office equipment.
  • May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
  • Utilizing personal automobile for commuting to and from assigned communities.
  • Walking and/or driving throughout communities to inspect common areas and other job responsibilities per the management contract.
  • Sitting and standing for moderate periods of time.
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