- Escritório em Austin
Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is a luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn’t be Proper.
The Peacock Mediterranean Grill is Austin Proper’s ground floor restaurant and lobby bar, serving breakfast, lunch, and dinner as well as in-room dining. The menu is inspired by Mediterranean cuisine with food that is colorful, loosely plated, healthy, wholesome, and geared towards sharing. In the lobby, the sprawling bar provides a full dining experience and offers a condensed food menu throughout the indoor and outdoor lounge areas. Overlooking views of Shoal Creek can be taken in from the Peacock’s patio space and the private dining room balcony.
Position Summary:
The Peacock Host plays a vital role in providing exceptional customer service and creating a welcoming atmosphere for guests. In addition to the current responsibilities outlined in the job description, the Restaurant Host will also:
Job Responsibilities:
- Greet and welcome all guests with warmth and hospitality, adhering to company standards, and seating them promptly.
- Coordinate seating arrangements efficiently, ensuring a balanced workload for wait staff across all sections.
- Foster and maintain positive relationships with guests, addressing any concerns or special requests promptly and courteously.
- Manage telephone inquiries and reservations, utilizing proper phone etiquette and maintaining accurate reservation records.
- Familiarize oneself with the Calabra food and beverage menus to provide recommendations and answer guest inquiries.
- Ensure cleanliness and organization in the front-of-house environment, including the reception area and dining sections.
- Assist in coordinating with other departments to enhance the overall guest experience, such as coordinating special requests or events.
Qualifications:
- Availability during midday and evening shifts, including weekends and holidays.
- Demonstrated commitment to exceeding guest expectations with every interaction.
- Ability to perform effectively under pressure in a fast-paced environment.
- Dependable, detail-oriented, and capable of multitasking efficiently.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Flexibility to work varied schedules and shifts as required by business needs.
- Proven ability to collaborate effectively with colleagues across departments to achieve common goals.
- Execute job duties with a focus on attention to detail, speed, and accuracy.
- Work seamlessly as part of a cohesive team, contributing positively to the overall guest experience.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
