Team Member na FRESH DINING CONCEPTS LLC
FRESH DINING CONCEPTS LLC · Gonzalez, Estados Unidos Da América · Onsite
- Junior
- Escritório em Gonzalez
Job Details
Description
We are a leading Franchisee of GoTo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!
Position Summary:
A Team Member is responsible for the preparation and presentation of Auntie Anne’s and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC.
Job Duties and Responsibilities:
Include but are not limited to:
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).
- Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
- Prepare specialty pretzels or other brand products for Cinnabon.
- Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
- Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
- Prepare drinks and bag orders using appropriate health and safety measures.
- Exhibit a friendly, and courteous attitude toward guests and co-workers.
- Host, greet, and serve guests with a smile, and take orders.
- Assertively and professionally suggest and upsell to increase the company’s profitability and check average.
- Operate the point-of-sale system efficiently with minimum voids and accurately make change.
- Serve and provide samples to potential guests.
- Set up equipment, utensils, and supplies for opening.
- Break down, clean, and put away equipment, utensils, and supplies at closing.
- Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
- Always comply with uniform policy and company hygiene/appearance standards.
- Maintains regular and consistent attendance and punctuality.
- Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Qualifications
Required Qualifications:
- 0-1 years of experience in the food service industry or equivalent retail experience.
- Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
- Basic math and basic reading skills.
- Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
- Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
- Availability to work shifts.
- Ability to develop and maintain effective working relationships with co-workers.
- Compliance with all health and sanitation laws and regulations.
- Full-Time status is earned by performance and schedule availability
Preferred Qualifications
- Experience in computer, smart phones, iPads, retail handhelds, and POS systems.
- General knowledge and understanding of the food industry or retail operations preferred, but not required.
Job Requirements/Physical Demands:
- The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons).
- The ability to lift 50+ pounds.
- Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.
- Work with agility.
- Occasional long hours within the state and federal applicable laws.
- Ability to write simple correspondence [In English]. Ability to effectively share information in a one-on one and/or small group settings to guests, and other employees of the organization who only speak English for safety and communication purposes.
- Ability to test products by taste, color, and smell.
Age Requirements
- (Cinnabon / Auntie Anne’s) Oven – minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
- (Cinnabon / Auntie Anne’s) Mixer – minimum age to operate is 18 years old.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
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