Digital Services Manager (full-time) na Atlanta History Center

Description

 The Atlanta History Center is seeking a customer-focused, technically skilled, and collaborative professional to join our team as Digital Services Manager. 

The Digital Services Manager will be responsible for fulfilling customer inquiries and orders for archival collections, including photographs, postcards, maps, and architectural drawings. This role also provides essential support to Atlanta History Center staff by contributing to exhibitions, digital content, publications, and other projects. In addition, the Digital Services Manager oversees licensing agreements and ensures efficient, accurate delivery of digital services. 

Application Deadline: October 10, 2025

Requirements

•  Produce high-quality scans and digital photography of collection materials in accordance with customer specifications for both digital delivery and print output, ensuring timely completion. 
• Ensure digital files and print outputs meet established quality standards for resolution, color accuracy, and format consistency. 
• Advise and support customers in using the online image database and other research tools to locate images for personal, professional, and commercial purposes. 
• Manage image licensing and usage rights for professional and commercial projects. 
• Provide regular updates on project progress to staff and customers while balancing multiple concurrent projects. 
• Oversee and maintain inventory of hardware (cameras, lenses, lighting, scanners, printers), software, and supplies essential for digital services. 
• Develop and implement workflows to streamline or automate the creation and distribution of digital assets. 
• Prepare and maintain accurate sales and activity reports. 
• Build and sustain positive working relationships with colleagues, donors, volunteers, senior managers, and trustees, demonstrating professionalism, tact, and discretion. 
• Perform additional responsibilities as assigned. 

QUALIFICATIONS 

• Proficiency in Adobe Creative Cloud applications (Photoshop, ACR, Bridge, Premiere, Acrobat) across Mac and PC environments. 
• Advanced skills in digital image editing and retouching, including color and tonal correction, masking, image restoration, and preparing files for both print and electronic output. 
• Intermediate experience in still and motion photography, with knowledge of both digital and film cameras. 
• Familiarity with film, print, and media technologies, including resolution, compression, color profiles, image size, and formats. 
• Knowledge of proper handling techniques for historic documents, photographs, and other fragile materials. 
• Ability to work with a wide range of subject matter, including images that may be sensitive, emotional, or challenging. 
• Strong written, oral, and visual communication skills for engaging both specialized audiences and the public. 
• Demonstrated ability to provide exceptional customer service and to work diplomatically with individuals from diverse backgrounds. 
• Creative problem-solving skills, self-motivation, and the ability to work both independently and collaboratively. 
• Bachelor’s degree required; academic background in history or a related field preferred. 
• Availability to work a standard 37.5-hour weekly schedule. 

Other Requirements 

• Satisfactory criminal background check. 
• Satisfactory financial background check. 

BENEFITS & PERKS 

At the Atlanta History Center, we value your hard work and commitment. Here’s what we offer to ensure you feel appreciated and supported.

• Work-Life Balance: Full annual paid time off benefits are awarded following 60 days of employment, eleven paid administrative holidays, bereavement leave, parental leave, time off to vote, and court leave. 
• Health & Wellbeing: Medical (plus Medical Reimbursement Expense Plan), Dental, Vision, Employer-Paid Life Insurance (1x salary), Employer-Paid Long-Term Disability, Voluntary Life Insurance, and Supplemental AFLAC policies. 
• Financial Security: Traditional 403(b) Retirement Savings Plan (pre-tax contributions), Roth 403(b) Retirement Savings Plan (after-tax contributions), Employer Non-Elective Contribution following two consecutive years of service requirements (100% vested) 
• Community: Free family membership and AHC event/program discounts, including summer camps, and a 10% museum shop discount.