"Enriching the community through lifelong learning and discovery"
Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives? If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.
Join our friendly team at the Shawnee Branch of the Allen County Public Library, where we pride ourselves on creating a welcoming space for our community. As a Branch Assistant, you’ll be the go-to person for excellent customer service and day-to-day library support. A typical day includes helping patrons sign up for library cards, checking materials in and out, answering questions, and offering computer and technology assistance. You’ll be part of a collaborative, customer-focused environment where every interaction makes a difference in connecting people with the resources they need.
The position is 28 hours per week and will work a mix of day, evening, and Saturday hours.
Join our friendly team at the Shawnee Branch of the Allen County Public Library, where we pride ourselves on creating a welcoming space for our community. As a Branch Assistant, you’ll be the go-to person for excellent customer service and day-to-day library support. A typical day includes helping patrons sign up for library cards, checking materials in and out, answering questions, and offering computer and technology assistance. You’ll be part of a collaborative, customer-focused environment where every interaction makes a difference in connecting people with the resources they need.
The position is 28 hours per week and will work a mix of day, evening, and Saturday hours.
Join our friendly team at the Shawnee Branch of the Allen County Public Library, where we pride ourselves on creating a welcoming space for our community. As a Branch Assistant, you’ll be the go-to person for excellent customer service and day-to-day library support. A typical day includes helping patrons sign up for library cards, checking materials in and out, answering questions, and offering computer and technology assistance. You’ll be part of a collaborative, customer-focused environment where every interaction makes a difference in connecting people with the resources they need.This job will remain open until filled Click here for full job descriptionThe position is 28 hours per week and will work a mix of day, evening, and Saturday hours.
Requirements
High School Diploma or equivalent
One (1) year of customer service OR an equivalent combination of education, training and experience.
Compensation & Benefits
Starting pay is $13.77 per hour and up based on related and comparable work experience
IHCRA (individual health coverage options)
Access to a Flexible Spending Account
Employee Assistance Program
Three weeks of vacation accrual
One-week pro-rated paid sick leave
Pro-rated holiday pay
Voluntary Term Life, Critical Illness, and Accident insurance options
457b deferred compensation option
Physical Demands
Mobility to work in an office setting, use standard office equipment and stamina to sit, stand and walk for extended periods of time; strength to lift and carry up to 20 pounds and push carts that may weigh up to 100 pounds; agility to bend, reach and climb; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
Diversity and Inclusion
ACPL is committed to nurturing a working environment that is inclusive and reflective of the diversity of Allen County. As such, we encourage Black, Indigenous, and people of color (BIPOC) to apply, in addition to members from other marginalized groups.
Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.
The Allen County Public Library is an equal opportunity employer.
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