Assistant Program Manager Residential (Seton) na None

I. TITLE: Assistant Program Manager – Residential Services

II. SUPERVISOR: Program Manager – Residential Services

III. HOURS PER WEEK: 40

IV. QUALIFICATIONS: BA or BS in the field of Human Services preferred; two years of

college required; one year experience as a residential counselor required. Experience may be substituted for degree requirements if there has been past supervisory experience; supervisor recommendation required. Proficiency in TCI.

V. REQUIREMENTS: Must be able to meet written, physical and life space interview testing standards as outlined by therapeutic crisis intervention curriculum.

VI. FUNCTIONS: Assist Program Manager in overseeing unit programming.

Supervise assigned residential staff. Provide TCI Training. Assume all duties of Program Manager in his/her absence.

VII. RESPONSIBILITIES:

Recruitment, Supervision, Training

• Conduct interviews for potential new staff and facilitate department orientation.

• Provide informal supervision through daily role modeling, feedback, and on the job training for unit residential counselors.

• Provide formal supervision by meeting with residential counselors on a regular basis. Formal supervisions may include written documentation.

• Delegate assignments to Residential staff and provide guidance to ensure tasks are completed.

• Evaluate residential youth counselors

Unit Programming

• Ensure implementation of program policies and procedures.

• Ensure therapeutic, trauma-responsive, age-appropriate routines, including chores and privileges. Create weekly outing plan. Record life skills training in each resident’s NYS Connections progress notes.

• Ensure that the living unit is a clean, safe, therapeutic and trauma-sensitive environment.

• Track unit inventories, submit purchase orders and maintenance requests as needed.

• Submit monthly meal and snack reimbursement reports. Distribute weekly allowance and monthly treat money.

• Maintain an effective communication system, both written and verbal, on the unit and throughout the agency. Ensure that unit logs are accurate and thorough.

• Conduct monthly unit inspections as assigned.

• Support documentation of all fire alarm information in the unit log.