Engineering Manager - Migrations & Registrations na Plaid
Plaid · New York, Estados Unidos Da América · Hybrid
- Senior
- Escritório em New York
Access is Plaid’s distribution engine. The role is critical to making self-service tools for customers and institutions to detect and act on quality issues. This will increase the quality of connections between customers and institutions for their end users. Ultimately, customers should get the best integration experiences while reducing support burden and improving reliability.
We are responsible for delivering trusted, transparent integration experiences and building tools that reduce support burden while improving the reliability of Plaid’s connections with financial institutions. This includes developing and maintaining core surfaces such as institution registration, developer dashboards, disconnect webhooks, and support APIs. Our mandate extends beyond building infrastructure—we empower external partners and customers to manage their integration experience more effectively.
We manage both operational workflows and developer-facing products, while also shaping customer-facing solutions. By building technologies that automatically detect and respond to changes at financial institutions, we ensure users are seamlessly transitioned to more secure and reliable APIs. In parallel, we design scalable self-service and diagnostic tools that reduce reliance on manual support. Ultimately, we safeguard connection quality, strengthen reliability, and ensure customers consistently engage with their institutions through secure, efficient pathways.
Access is Plaid’s distribution engine. The role is critical to making self-service tools for customers and institutions to detect and act on quality issues. This will increase the quality of connections between customers and institutions for their end users. Ultimately, customers should get the best integration experiences while reducing support burden and improving reliability. We are responsible for delivering trusted, transparent integration experiences and building tools that reduce support burden while improving the reliability of Plaid’s connections with financial institutions. This includes developing and maintaining core surfaces such as institution registration, developer dashboards, disconnect webhooks, and support APIs. Our mandate extends beyond building infrastructure—we empower external partners and customers to manage their integration experience more effectively.We manage both operational workflows and developer-facing products, while also shaping customer-facing solutions. By building technologies that automatically detect and respond to changes at financial institutions, we ensure users are seamlessly transitioned to more secure and reliable APIs. In parallel, we design scalable self-service and diagnostic tools that reduce reliance on manual support. Ultimately, we safeguard connection quality, strengthen reliability, and ensure customers consistently engage with their institutions through secure, efficient pathways.
Target base salary for this role is between $214,800 and $366,000 per year. Additional compensation in the form of equity and/or commission is dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
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