Software Engineer na Impel
Impel · New York City, Estados Unidos Da América · Onsite
- Junior
- Escritório em New York City
- Develop, maintain, and execute against a product roadmap for our Service AI products.
- Ideate, and drive data-driven decisions using various inputs Responsible for the planning and execution throughout the product lifecycle, including collecting and prioritizing customer requirements, defining the vision, and ensuring delivery of high-quality features on time to achieve defined customer satisfaction goals
- Partner closely with product operations team to ensure proper measurement instrumentation, monitoring, and reporting of product success post launch
- Understand the dynamics and drivers of critical metrics and provide business recommendations accordingly
- Communicate plans and progress to leadership and partner teams
- Establish and refine processes to ensure quality and accuracy in the Service AI products and channels.