Digital Specialist I na Vital Holdings LLC

Description

Job Title: Digital Specialist I

Reports To: Digital Manager or Digital Supervisor

Summary: As a Digital Specialist, you will play a key role in preparing, scanning, and indexing records for our clients. This position involves detailed, hands-on work with both standard and oversized documents. Daily tasks include:

• Mailroom & Document Preparation
• Receive, open, and sort incoming document batches.
• Remove staples, clips, bindings, and prepare paper for scanning.
• Organize documents for efficient workflow.
• Document Scanning
• Operate automatic feeder and flatbed scanners to capture images of documents in various sizes and formats.
• Perform wide-format scanning for oversized materials.
• Adjust scanner settings to meet client-specific requirements.
• Conduct routine cleaning and maintenance of scanners to ensure image quality.
• Data Entry & Indexing
• Accurately log document/box numbers for tracking and retrieval.
• Enter metadata and other required information to support indexing and client access.
• Collaboration & Support
• Assist team members with preparation, scanning, and data entry tasks.
• Adapt to changing client requirements and updated instructions.
• Complete other duties as assigned by the Supervisor or Director of Operations.

Essential Functions

• Responsible for preparing and scanning paper documents according to customer specifications and directions.
• Accepting changes to those specifications and directions understanding customer needs may change.
• Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes.
• Responsible for daily maintenance/cleaning of scanner to ensure image quality.
• Responsible for logging document/box numbers assigned during scanning for future retrieval.
• Assist other team members with document preparation and indexing.
• Complete all other tasks assigned by supervisor or Director of Operations.

Requirements

Competencies:

• Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
• Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
• Able and willing to consistently report to work on time prepared to perform duties of position.
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well organized and detail oriented.
• Able to work both on a team and individually.

Work Environment: Must be able to tolerate heat in the summer and cold in the winter.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and Eligibility Requirements

• Must be able and willing to communicate effectively in English.
• Must have skill and proficiency using a computer workstation and scanner systems.
• Ability to trouble-shoot computer problems as they relate to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude towards both coworkers and customers.
• Must be able and willing to follow Company policies and procedures.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.