- Professional
- Escritório em Fishers
The role of a Lead Host is to delight our guests, be the face of the company, and ensure a smooth dining experience from the time someone walks into the restaurant to the time they leave. A typical shift includes greeting guests, escorting them to their tables, managing wait-time, answering phones, and taking reservations. Operate and troubleshoot reservation software. Stay current on menu options, specialties, and menu deviation.
We are looking for individuals with the following qualities:
- Welcome, all guests with a genuine and delightful smile. Interact with guests as they arrive and leave the restaurant to ensure a positive dining experience
- Use the guest name whenever possible
- Identify special occasions and extend wishes
- Controlling and maintaining the flow of reservations
- Ability to manage and guide assistant hosts
- Work well with employees & managers
- Excellent communication, multi-tasking and organization skills in fast-paced environment
- Strong attention to detail and professional maturity
Experience
- Minimum 1-year Hosting experience. (upscale dinning preferred.)
- Strong customer service and communication skills.
