Director, Student Financial Services na Santa Rosa Junior College, CA

About the Department

APPLICATION REVIEW DEADLINE: October 21, 2025

Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials noted under the application procedures section of this job announcement are submitted.

TENTATIVE TIMELINE:
The following timeline dates are tentative and subject to change, as determined by the Screening and Interviewing Committee.

• First Round of Interviews: Week of November 3rd, 2025
• Finalist Interviews: December 18th, 2025
• Desired Start Date: January 5th, 2026

Compensation/Benefits:

• Salary Range: $12,976.00 - $15,773.00 per month (24/25 Management Salary Schedule); maximum initial salary placement at mid-range, which is $14,306.00 per month (placement within this range is based on assessment of previous experience as documented in application materials). An additional 2% compensation will be added to the base salary for an earned doctorate degree. 
• Fringe benefits: The District offers a competitive health & benefits package for employees and eligible dependents. You can learn more on our Benefits page. 
• Leave/Holiday time: Management employees earn 1 day of sick leave and 1.8333 days of vacation for each month worked. They are also entitled to holidays recognized by the District (18 holidays/year).
• Retirement: Santa Rosa Junior College is a CalSTRS and CalPERS employer.  Eligibility will be determined based on the regulations established by both agencies.

SCOPE OF POSITION: 
Under the direction of the Vice President, Student Services/Assistant Superintendent, provide strategic leadership and administrative oversight for all aspects of student financial support services, including Title IV Federal and California State financial aid programs, institutional and outside scholarships, and veterans education benefits; ensure compliance with complex regulations, manage department budgets, and advance institutional goals related to access, equity, and student success as they relate to assigned areas; oversee financial aid related technology systems, staff development, and cross-departmental collaboration to deliver high-quality, student-centered services; serve as the institution’s primary compliance officer for financial aid and veterans programs; inform the District regarding policy discussions and reporting.

Position Duties

Examples of key duties are interpreted as being descriptive and not restrictive in nature.  Incumbents routinely perform approximately 80% of the duties below.

1.  Provide strategic leadership and oversight for the administration of federal Title IV, California State, and institutional financial aid, scholarship, and veterans education benefit programs. Ensure full compliance with regulations and maintain institutional eligibility for audits, program reviews, and external assessments. 
2. Develop and maintain internal policies and procedures in alignment with updates from the department of Federal Student Aid, California Student Aid Commission (CSAC), and the California Community Colleges Chancellor’s Office (CCCCO). Monitor legislative and regulatory changes impacting aid and veterans services. 
3. Direct the full lifecycle of financial aid operations, including application processing, eligibility determination, awarding, budget development, disbursement authorization, reconciliation, and return of funds (R2T4). Ensure timely and equitable delivery of aid and services to a diverse student population. 
4. Administer institutional and donor-funded scholarship programs in coordination with the SRJC Foundation.  
5. Direct the Veterans Affairs (VA) program, including certification of benefits, fund requests, reporting, and compliance with VA regulations. Provide guidance and support to veteran students and eligible dependents. 
6. Lead the implementation, enhancement, and maintenance of financial aid management systems and platforms. Collaborate with IT and vendors to ensure technology is current, efficient, and compliant. Oversee the development and evaluation of related applications and tools to support service delivery. 
7. Manage student appeals processes related to financial aid and veterans benefits. Make determinations in exceptional cases and ensure students receive responsive, student-centered support. Promote financial literacy, emergency assistance resources, and access to accurate and timely information. 
8. Recruit, train, supervise, and evaluate a diverse team across financial aid, scholarships, and veterans services. Promote a culture of professional development, regulatory literacy, inclusion, and collaborative service excellence. 
9. Develop, monitor, and manage budgets for financial aid, scholarships, and veterans services. Provide fiscal oversight, ensure compliance with institutional and external guidelines, and support long-term financial planning and resource development. 
10. Plan, organize, and assess short- and long-term initiatives and programs. Lead department-wide program reviews, assess student learning and service outcomes, and utilize data for continuous improvement and strategic alignment. 
11. Ensure timely and accurate submission of federal, state, and institutional reports, including FISAP, ECAR, IPEDS, MIS, and CSAC reconciliations. Leverage data analytics to track awarding trends, support strategic planning, inform equity initiatives, and maintain accountability. 
12. Leverage data analytics to track awarding trends, inform strategic planning, support equity initiatives, and maintain accountability. 
13. Direct the preparation, retention, and confidentiality of student financial aid, scholarship, and veterans records. Maintain and ensure compliance with local, state, and federal privacy laws and institutional protocols for information security, recordkeeping, and data destruction. 
14. Serve as a liaison and advocate across campus and with external agencies.  
15. Maintain effective communication with students, faculty, staff, and partner organizations to support coordinated services and continuous improvement. 
16. Collaborate with key departments including Admissions & Records, Counseling, EOP&S, Academic Affairs, Finance and Administrative Services, and the SRJC Foundation. 
17. Represents the District at local, regional, state, and national conferences and meetings 
18. Participates in the Participatory Governance process and makes presentations to the Board of Trustees and other groups.  
19. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to support an inclusive environment in the Student Financial Services office, and across the District.  

KNOWLEDGE OF: 

1. Advance knowledge of federal, state, and local financial aid programs and regulations and associated needs analysis, award packaging processes and procedures.  
2. Scholarship management criteria.  
3. Student Information systems and financial aid technology platforms. 
4. Financial planning, forecasting, and budget oversight.  
5. Strong interpersonal, verbal, and written communication competencies 
6. Leadership best practices in team supervision, professional development, and performance management.  
7. Knowledge of relevant federal and state regulations including FERPA and IRS.  
8. Collaborative relationship-building and conflict resolution skills with diverse stakeholders.  
9. Knowledge of lived experiences of students from diverse academic, socioeconomic, cultural, disability, gender, and ethnic communities.  

ABILITY TO:

1. Ensure compliance with Federal, State and local policies.  
2. Oversee the administration of Title IV, State and institutional aid funds.  
3. Effectively train, supervise and evaluate the performance of assigned staff. 
4. Communicate effectively both orally and in writing.  
5. Interpret, apply and explain rules, regulations, policies and procedures.  
6. Foster a team-oriented environment through effective communication and mutual respect. 
7. Utilize current office technologies and software platforms effectively in a professional setting. 
8. Assess operational or student-centered challenges and make data-informed decisions. 
9. Demonstrate reliability in delivering high-quality work within established timeframes. 
10. Exercise initiative and autonomy in managing responsibilities with minimal supervision. 
11. Effectively plan, prioritize, and organize workflows to support operational efficiency and strategic objectives. 
12. Ensure proper documentation practices per institutional policies and regulatory standards. 
13. Demonstrate sensitivity and ability to engage respectfully with individuals from diverse backgrounds, experiences, and perspectives. 

Minimum Qualifications

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency.  Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

 Education:  
Bachelor's degree; preferably in education, finance, business, or related field. Master’s Degree preferred.

Experience:  
Bachelor's degree; preferably in education, finance, business, or related field. Master’s Degree preferred.

Other Qualifications

To be considered for this recruitment, applicants must provide the following:

1. A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions.  
2. Contact information (phone number and email address) for three professional references. One reference must be from a current or previous supervisor.
3. A brief cover letter.
4. Current resume.
5. A written response to the diversity supplemental question.
6. Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded. 
   • If transcripts are from an institution outside of the United States, applicant must provide a formal evaluation by a credential evaluation service accredited by the National Association of Credential Evaluation Services of their international degree(s) at the time of application. For further details on SRJC requirements on Foreign Degrees, please see Foreign Degree Requirements.
7. If you do not possess minimum qualifications as noted under the Minimum Qualifications Section above, you must complete and attach the Management Equivalency Application(Download PDF reader) and supporting documents, including narrative synopsis, to your employment application.

PLEASE SUBMIT ONLY MATERIALS REQUESTED.

CONDITIONS OF EMPLOYMENT 

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• If selected for the position, official transcripts must be submitted prior to employment.  
• Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer ‘remote only’ assignments).
• Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX.

ADDITIONAL INFORMATION

• Sonoma County Junior College District will not sponsor any visa applications.
• Applicants must be available for interviews at Santa Rosa Junior College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made to complete the selection process by contacting the Office of Human Resources directly at (707) 527-4954.
• Clery Report: Crime awareness and security information are available from District Police. (Public Law 101-542). The Clery Report can be found here.
• An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Human Resources Department.

ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT
Santa Rosa Junior College (SRJC) is a public single college district located in Sonoma County, California and serves the County of Sonoma and portions of Marin and Mendocino counties. Sonoma County is rich in history, beauty, and culture and is an excellent choice for a place to live and work. The District is designated as a Hispanic-Serving Institution, reflecting the great responsibility to the educational attainment and economic well-being of the surrounding community. The District prides itself on being an inclusive, diverse, and sustainable community that fosters the growth and development of its students, faculty, and staff. SRJC is a unique institution in a unique environment. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility.

Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and SRJC Roseland in Southwest Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor’s degree program or pursue courses for other professional or personal reasons. 

Please see the following Online Resources to learn more about SRJC:

• Office of the President
• Student Services
• Accreditation
• SRJC Factbook
• District Mission, Vision, & Values
• SRJC Strategic Plan

Non-Discrimination
The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities--including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.

The Sonoma County Junior College District is an equal opportunity employer. 

For more information about Title IX, please refer to District Board Policy 3433 and Administrative Procedure 3434, which outlines our commitment to proactive measures in preventing sexual harassment and ensuring a respectful and inclusive community for all.

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