Business/Data Analyst - US Customs and Border Patrol na TLN Worldwide Enterprises Inc

Description

The Business/Data Analyst supports the Checkpoint Modernization Program Office (CPMO) by gathering, analyzing, and translating business and operational data into actionable insights.
This role ensures data-driven decision-making for acquisition planning, performance monitoring, and program risk management across a $1.5 billion modernization portfolio.

Key Responsibilities

Data Management & Analysis

• Collect, consolidate, and analyze program, financial, and performance data from multiple modernization projects.
   
• Develop and maintain dashboards, metrics, and risk tracking tools to measure portfolio progress and identify trends.
   
• Conduct qualitative and quantitative analyses to assess cost, schedule, and performance impacts.
   

Business Process & Requirements Support

• Document and improve business processes, workflows, and data flows to align with CBP modernization goals.
   
• Elicit and refine business and functional requirements for acquisition planning, portfolio integration, and reporting tools.
   
• Support the preparation of independent government cost estimates (IGCEs) and budget planning data.
   

Acquisition & Program Support

• Provide data to support market research, acquisition strategy, and contracting milestones.
   
• Assist in drafting and maintaining key program documents (e.g., SOWs, PWSs, J&As, risk registers, performance reports).
   
• Monitor and document contract modifications, obligations, and key deliverables.
   

Stakeholder Communication

• Prepare briefings, visualizations, and reports for senior CBP and DHS leadership, ensuring technical data is clearly communicated to non-technical audiences.
   
• Support meetings, workshops, and stakeholder engagements by providing timely data insights and follow-up documentation.
   

Requirements

• Education: Bachelor’s degree in Business Analytics, Data Science, Economics, Public Administration, or related field.
   
• Experience:
   
  • 5+ years of experience in data analysis, business analysis, or program support in a federal or large program environment.
     
  • Demonstrated experience with data visualization tools (e.g., Tableau, Power BI) and data management practices.
     
• Knowledge & Skills:
   
  • Strong understanding of federal acquisition and program management processes.
     
  • Proficiency in Excel, SQL, or equivalent data analysis tools.
     
  • Ability to synthesize complex data into actionable recommendations.
     
  • Excellent writing, communication, and presentation skills.