PRN Patient Access Representative na Lifepoint Health
Lifepoint Health · Carthage, Estados Unidos Da América · Onsite
- Escritório em Carthage
PRN Patient Access Representative
Schedule: PRN shifts vary
Your experience matters
Highpoint Health – Riverview with Ascension Saint Thomas, is part of Lifepoint Health is a part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a PRN Patient Access Representative joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
A PRN Patient Access Representative who excels in this role:
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.
Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.
Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility.
Calls patient to make them aware of up-front payment responsibility.
Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient.
Ensures that all actions are thoroughly documented on all patient accounts.
Assists self-pay patients with up-front financial payments.
Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable.
Collects co-pays and other funds from patients based upon established criteria.
Checks and stocks supplies as needed.
Serves as back-up for other functional areas.
What we’re looking for
An ideal candidate for this position will have critical thinking skills, exercise decisive judgment, and be able to work with minimal supervision.
High school diploma or equivalent is required.
Computer experience is required.
Billing or collection experience is preferred.
Knowledge of medical terminology is strongly preferred.
Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator.
More about
Highpoint Health – Riverview with Ascension Saint Thomas, formerly Riverview Regional Medical Center, Carthage General Hospital, and Smith County Memorial Hospital, offers high quality healthcare to residents of Smith and surrounding counties. Dr. Frank T. Rutherford built Carthage General Hospital in 1966, and Smith County Memorial Hospital opened in 1952. Highpoint Health System acquired both hospitals in February 2004.
More than 80 physicians and mid-level providers are on the medical staff. Highpoint Health – Riverview provides general medical and surgical care, 24-hour emergency services, skilled nursing, psychiatric services and geriatric care.
EEOC Statement
“Highpoint Health – Riverview with Ascension Saint Thomas, is part of Lifepoint Health is an Equal Opportunity Employer. Highpoint Health – Riverview with Ascension Saint Thomas, is part of Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
