Southeast Polk Community School District
Job Description
Title and Classification: Field Technician
Department/Office: District Office IT Department
Terms of Employment: 12 Month, 7:30am-4:00pm (hours may vary)
Supervisor: Director of Technology
Salary Range: $43,000 - $45,000
Job descriptions are intended to present a descriptive list of the range of duties performed by employees in the position and are not intended to reflect all duties performed within the job. GENERAL DESCRIPTION Provides customer service related to the district’s technology. Installs, configures and maintains computers at all district locations. Provides installation and support for computers and application software. Performs general upgrades, repair and maintenance for computers and other electronic equipment.
Qualifications: - Strong written and oral communication skills.
- Ability to relate successfully with students, staff, and other school patrons.
- Ability to work independently.
- Strong working knowledge of computer operating systems.
- Ability to perform diagnostic examinations and repair of computers.
- Ability to plan and implement scheduled preventive maintenance.
- Experience with LAN systems preferred.
- Knowledge of telecommunications systems.
Essential Job Functions: - Provides customer service related to the district’s technology support.
- Responds to tasks through the district’s work order reporting system.
- Maintains inventory, repair and work order records as directed.
- Assists with coordination of customer needs as directed.
- Assembles and installs new equipment.
- Recommends changes in hardware/software configurations.
- Repairs hardware - desktops and laptops
- Troubleshoots problems with software/hardware.
- Troubleshoots classroom technology - interactive white boards, speakers/amplifiers/microphones
- Performs other duties as assigned.
Physical Requirements: - Frequent lifting and/or carrying up to 50 pounds.
- Mobility as needed to visit all district buildings and classrooms.
- Must be able to drive a personal vehicle or to provide transportation suitable to accomplish responsibilities.
Disclaimer:
The statements of this job description are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These statements are not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision.
It is the policy of the Southeast Polk Community School District not to illegally discriminate on the basis of race, color, national origin, gender, disability, religion, creed, age (for employment), marital status (for programs), genetic information (for employment), sexual orientation, and socioeconomic status (for programs) in its educational programs and its employment practices. There is a grievance procedure for processing complaints of discrimination. If you have questions or a grievance related to this policy please contact, Joseph M. Horton, Associate Superintendent, Southeast Polk District Office, 407 8th St, Altoona, IA 50009, (515)-967-4294, [email protected]. Inquiries or grievances may also be directed to the Iowa Civil Rights Commission, Des Moines, IA, 50319-0201, (515) 281-4121; or the U.S. Department of Education, Region VII Office of Civil Rights, 500 West Madison Street, Suite 1475, Chicago IL 60661.
