Chief Development Officer na Fayetteville Public Library Foundation

Fayetteville Public Library Foundation

Chief Development Officer

Exempt: Yes
Department: Development
Reports To: FPL Foundation Board of Directors
Location: Fayetteville Public Library
Safety Sensitive: No

GENERAL DESCRIPTION OF POSITION

As a manager, you will lead by exemplary example. When you work at FPL, you are working alongside a dedicated team that brings their passion and pride to all that they do. You share your technical and product knowledge with customers and other staff, contributing to the overall success of the Library. You relate easily to others, building rapport and collaborative relationships with both the staff and customers. You are able to communicate and interact with all customers, create a welcoming and inclusive experience, are a good listener and enjoy working with people. You have a passion for what you do and enrich the customer’s experience by using your knowledge to determine the customer's needs and exceed their expectations. You are comfortable in a changing environment, with multitasking, and with learning new systems and procedures.

As Chief Development Officer, you will manage all aspects, activities, and staff within the FPLF Development Department.  You will develop and manage a vibrant and active fundraising program for FPL. You will collaborate with the Executive Director of FPL and Foundation Board to establish fundraising goals and develop a budget that supports the Library's strategic plan, goals, and objectives. You will develop and cultivate strong relationships with stakeholder boards, donors, and potential donors to meet these fundraising goals. Generate private and corporate contributions to build endowments and supplement operating funds. Oversee the donor information management process, plan and implement annual giving, capital campaigns, challenge grants, and special events. You will work with appropriate FPL staff to identify and grant opportunities and lead grant writing and reporting.  You will seek out and develop opportunities for planned giving. You will also hire, train, coach, develop, and dismiss the Development staff and volunteers in support of these functions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Use best practices to engage the support and participation of the FPL leadership team and all Boards to achieve the Library's strategic plan, goals, and objectives. 
2. Monitor ongoing grants so that goals are met and compliance with deadlines, record keeping, and accounting is assured. 
3. Work with the FPLF board to set the annual budget.   
4. Provide leadership developing annual fundraising goals of the FPL Foundation. 
5. Assist FPL staff with ideas for grant opportunities and management oversight with grants, applications, and follow up requirements for all applications developed for and on behalf of FPL. 
6. Develop, cultivate, and maintain effective working relationships proactively with all boards, volunteers, staff, elected officials, donors, prospective donors, foundations, and other businesses and community leaders. 
7. Increase awareness of the Foundation by actively seeking out opportunities to showcase the library.  
8. Oversee a consolidated donor management system for the FPL Foundation that is accurate, reliable, and IRS compliant. 
9. Support library services with program sponsors. 
10. Work cooperatively to ensure that Foundation marketing and communications messaging complements FPL marketing strategy and brand. 
11. Adhere to the Association of Fundraising Professionals (AFP) Code of Ethical Standards. 
12. Orient new staff in the Foundation, ensuring a smooth acclimation to the Library and our culture. Coordinate training of new staff members. Seek out ways to train, develop, and coach Development staff in the moment to enhance their job performance and skills. Ensure that the Foundation is staffed with qualified personnel and oversee their continued professional development. Hire, schedule, supervise, train, develop, coach, evaluate, assign work, monitor, and dismiss Development staff and volunteers. 
13. Direct and evaluate Development workflow to continually improve work processes. Establish and monitor performance metrics, analyze data and prepare reports. Identify opportunities to improve efficiency and effectiveness, document procedures, test and implement solutions. Set department goals in alignment with Library priorities. Prepare and write reports. 
14. Serve as the primary liaison between the Foundation Board and the Library Executive Director.  Collaborate with Library leadership to understand current needs, strategic goals, and capital priorities, translating these into compelling fundraising opportunities.  Communicate regularly with Library leadership and staff about Foundation initiatives, donor engagement, and opportunities for support.  
15. Pursue professional development, which may include travel, to keep informed of current and emerging library trends, particularly as related to development and fundraising management. Provide assistance and coaching to colleagues. Maintain professional and technical knowledge through attendance of educational workshops, review of professional publications, establishment of networks, and participation in professional organizations. 
16. Display excellent time management skills, attention to detail, problem solving, critical thinking, strong organizational skills with the ability to work proactively to balance multiple tasks and prioritize work. Complete work at an appropriate pace with a sense of urgency. 
17. Learn and carry out emergency procedures. Provide leadership in response to emergency situations. 
18. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION AND EXPERIENCE

Experience in fundraising, major gift acquisition, capital campaigns, and grant writing are essential for this role.  Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

CRITICAL THINKING SKILLS

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

CFRE certification

PHYSICAL ACTIVITIES 

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.  

ADDITIONAL INFORMATION 

All library positions require customer-focused service to both internal and external customers, flexibility, teamwork, punctual and reliable attendance, and compliance with all applicable local, state, and federal laws.  All supervisory positions require the employee to demonstrate leadership competencies by exhibiting appropriate role modeling and setting proper examples.

MINIMUM QUALIFICATIONS 

1. High knowledge of standard fundraising practices including feasibility studies, strategic plans, annual fund appeals, capital campaigns, IRS charitable donor laws, grant writing and reporting, and planned giving.  
2. Ability to deliver effective and persuasive speeches and presentations on controversial or complex topics before diverse audiences of varying size. Must have the ability to effectively communicate orally and in writing. 
3. Intermediate computer skills including proficiency with office productivity software and donor management software. Ability to independently learn new software packages and relevant technologies, teach basic computer skills to peers, use these skills to deliver information to various audiences, and operate standard office equipment.
4. Intermediate math skills, including the ability to calculate figures and amounts such as discounts and to prepare and evaluate a budget.

OTHER SKILLS AND ABILITIES

1. Ability to work a flexible schedule as assigned that includes evenings, weekends, and holiday shifts is required. 
2. Ability to work both independently and as an effective and valued team member. 
3. Strong organizational, time management, and interpersonal skills. 
4. Work under pressure on multiple projects with frequent interruptions and tight deadlines. 
5. Must have significant initiative and drive. 
6. Must be able to appropriately handle sensitive information. 
7. Ability to provide own cell phone. 
8. Multilingual skills a plus.

WORK ENVIRONMENT & OTHER REQUIREMENTS

Ability to tolerate moderate noise that comes from an office environment with typical HVAC performance, constant visitors, telephone calls, computers, and printers and light traffic and the ability to tolerate an increased level of noise during programming events.