Network Operations Project Manager – Maersk E-commerce na Maersk

About us

A.P. Moller - Maersk is a global logistics company whose purpose is “Improving life for all by integrating the world”. We are embarking on an industry-defining transformation, on a bold new direction, expanding our capabilities to become a true end-to-end logistics provider that can deliver intelligent solutions for customers around the world. It’s a big moment for all of us – and we all have our part to play. 

Do you see yourself enjoying lots of opportunities to collaborate with colleagues around the globe, expanding your skills in an atmosphere that prioritizes employee growth and being a part of an inspiring work environment?  Then join us as we reinvent the future of integrated logistics.  

What we can offer

To work at Maersk is to work with the world. You’ll learn from – and collaborate with – skilled professionals who literally move the world, every day. With a supportive environment to develop your skills, you’ll gain access to world-class learning programmes to accelerate your career goals. And you’ll find yourself welcome in our diverse and inclusive culture, where you are valued for who you are and rewarded for what you bring. For this and many other of our roles, we can offer the flexibility of hybrid working, alongside industry leading benefits.

About the role

As a Network Operations Project Manager for Maersk E-Commerce, you will play a pivotal role in ensuring the timely and accurate execution of medium-to-high complexity implementations and initiatives with a moderate geographic scope across North America. These projects will have a significant impact on business operations and customer outcomes

You will be responsible for facilitating a seamless transition from strategic roadmap to operational execution, ensuring business objectives are met and operational readiness is achieved. In addition, you will lead continuous improvement initiatives across the operations team, identifying opportunities to optimize processes, enhance performance, and drive efficiency. This role also involves managing cross-functional initiatives that support and enable operational excellence in North America, while supporting existing account reviews to uncover areas for improvement and long-term value creation.

What you’ll be doing

• Lead and manage the comprehensive implementation of new operations/network projects to the Maersk eCommerce network following the formal handover from Network Strategy or Product teams, ensuring continuous communication throughout the project to align with business objectives.
• Engage with key stakeholders in Pricing, Procurement, Product, Strategy, Platform, Engineering, and Operations to validate the scope and expectations
• Define and monitor project milestones, go/no-go decision points, and readiness criteria.
• Provide daily guidance to cross-functional implementation teams and support units, sharing best practices with various stakeholders concerning project deliverables.
• Ensure clear communication with stakeholders regarding project status and any potential issues.
• Identify and manage risks while proactively addressing obstacles that may arise.
• Facilitate a seamless transition to operations following the go-live phase and during the ramp-up period.
• Establish success criteria and ensure a smooth project closure.
• Collaborate with the Process team to finalize and test Standard Operating Procedures (SOPs).
• Support the implementation of the operational excellence strategy by identifying and tracking key performance indicators (KPIs) to assess the effectiveness of the initiatives pursued.
• Lead the execution of improvement initiatives related to productivity, customer retention, and customer satisfaction

To succeed in this role, we believe that you can offer

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
• 3–5 years of experience in logistics operations
• Strong project management experience; PMP or similar preferred.
• Proficient in MS Project or other Project Management Software.
• Knowledge of IT/EDI and API integrations.
• Excellent interpersonal, communication, and stakeholder management skills.
• Proven ability to meet deadlines and manage cross-functional teams.
• Self-starter with drive, initiative, and attention to detail.
• Experience working with last-mile carriers or in a network operations center is a plus
• Proficiency in English

If you are ready to take on this challenge and make a tangible difference, let's connect. We're excited to see what you’ll bring to the team!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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