Back Office Coordinator na Arizona Pain

Description

The Back Office Coordinator is a key role to ensure that patients receive the care they need as well as the administrative duties in the office are completed efficiently and accurately. This role involves a strong attention to detail to ensure quality checks on each patient receiving care has a smooth and enjoyable experience.

Responsibilities

• Perform quality assurance checks for all patients undergoing procedures at all locations.
• Collaborate with necessary departments to complete quality assurance checks.
• Update and create actions in the EMR system to track patient progress and ensure clinical documentation is accurate and complete.
• Communicate with medical representatives to schedule advanced cases and complete confirmation calls prior to ASC procedures.
• Assist with benefit verifications and respond to patient inquiries regarding care, finances, or insurance.
• Collaborate with the leadership team to optimize ASC processes and support staff with administrative or scheduling questions/requests.
• Assist in training new and existing administrative staff on scheduling processes and updates.

What About Benefits?

More than just pay, as a member of our team, you will have access to our comprehensive package of benefits that includes:

• Medical, dental, and vision insurance
• Voluntary Life, AD&D, short-term and long-term disability coverage
• 401K retirement program
• Paid time off (PTO)
• Tuition reimbursement
• Employee-only perks and discounts.

Requirements

Minimum Qualifications

• A High School Diploma or GED with equivalent work experience is required
• EMR experience is preferred
• Knowledge of medical terminology is preferred.
• Proficient written and verbal communication skills
• Strong attention to detail
• Excellent customer service skills
• Strong critical thinking skills
• Able to prioritize tasks and follow supervisor and provider’s instructions
• Works collaboratively with others and is a team player

Physical Requirements

• Requires the effective use of office equipment including, but not limited to, computers, phones, and printers
• Ability to sit at computer terminal for extended periods of time
• Ability to communicate in an active office environment
• Must be able to lift up to 15 pounds at times

About Us

Join our dynamic team at Arizona Pain, a leading integrated pain clinic where collaboration and patient-centric care are at the core of our practice. Since 2015, we have helped thousands of Arizonans significantly reduce their pain through a variety of advanced treatments. Our facilities boast a multi-disciplinary approach, innovatively bringing together physical medicine, med management, and ambulatory surgical techniques to deliver comprehensive pain management solutions. Our diverse team of dedicated professionals is committed to improving our patients' quality of life. When you join our team, you will be part of a community that works together to grow, achieve more, and change lives for the better.

What To Do Next?

We review applications on a first-come, first-served basis. If you want to make a difference, if you want to be part of a team of like-minded people who work together to grow, develop, and change lives, then click the button on this page to apply to this position now.

Arizona Pain is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.