French Language Services Educator na CMHA Durham

Who we are:

Canadian Mental Health Association Durham is an integrated community mental health and primary care hub that has been providing mental health services to Durham Region for over 60 years.

During that time, it has evolved to provide a broad range of services to individuals and their families experiencing mental health challenges, from information and education to case management, psychosocial rehabilitation, housing and primary healthcare. These services are provided through inter-professional teams focused on providing clinically based services that, in addition to dealing with client mental health issues, address social determinants of health using the recovery model.

Overview of the role: Reporting to the Performance Manager HART Hub & FLS.  This position provides education, navigation, connection to community resources, and support related to mental health and addiction concerns for the Francophone community in Durham Region.

Responsibilities:

·        Conducts education and training in mental health and addiction targeting the Francophone community

·        Researches, compiles and maintains current inventory of available community resources for the Francophone             community and connects individuals with appropriate resources

·        Establishes and maintains positive partnerships throughout the region for the Francophone community

·        Maintains links with community organizations to generate referrals to programs and services

·        Develops strategic work plan to ensure the needs of the Francophone community continue to be met

·        Creates appropriate outreach activities and health promotion that meet the specific needs of the Francophone           community

·        Develops a recognized community profile as a Francophone based resource

·        Participates as a member of a high performance, multi-service team providing case management services and           managing an assigned caseload of mental health clients

·        Conducts comprehensive assessments including OCAN, Gains and Falls Assessments and follow up with                     referral sources

·        Provides support services to clients, up to two or three months in duration, and determines whether long-term           services are required

·        Provides case management services in an individualized, supportive and flexible manner

·        Works with clients one-on-one looking at coping strategies and educating about community resources

·        Advocates and assists clients to navigate the Mental Health System and link to services

·        Provides support services to clients assisting with scheduled appointments, arranging transportation to                       appointments, as necessary

·        Provides assistance to clients establishing peer and family support networks

·        Consults and collaborates with community resources and service providers ensuring clients obtain the most               appropriate services and receive continuity in their care

·        Documents client contacts, creates daily logs, summaries and other reports in a timely manner, as outlined in             the CMHA Durham policies and procedures

·        Additional course delivery/certification training as required

·        Performs other tasks as assigned by management

Client Safety

Adhere to CMHA Durham client safety programs, including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety. Report client safety incidents and suggested improvements to manager or delegate.

Other Duties as Assigned

·        Attend, participate in team meetings and all employee meetings

·        Participate in organizational quality improvement activities, e.g. accreditation projects, committee work, special           events

·        Participate in quality improvement activities at the team/program level

·        Participate in external committees as required

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Effort

·        Sits at a desk, as well as stands and walks daily, in order to perform the duties of the job

·        Concentration, conceptualization, attentiveness, creativity, and innovation are required daily using sight, hearing, and touch to operate a computer, develop plans, attend meetings, respond to inquiries, read documents, resolve conflicts, problem solve, facilitate meetings, etc.

Risk Management

Minimizes risks adhering to CMHA Durham Policies and Procedures, identifying, assessing, evaluating, and controlling risks, ensuring the well-being of employees and clients 

Skills you bring:

·        Post-secondary education in a related area of study (i.e. mental health, social sciences or human services)                 and a minimum two years related work experience or equivalent combination of education and experience

·        Fluent in oral and written French and English

·        Sound knowledge the Mental Health Act, Health Care Consent Act, social service benefits and related                         legislation in Ontario

·        Instructor certification in Mental Health First Aid preferred

·        Ability to develop and maintain positive relationships with community partners and represent the agency in a               professional manner at all times

·        Strong knowledge of community resources for mental health and addiction in the Durham Region

·        Experience with varied and relevant outreach strategies including social media

·        Ability to acquire and utilize community resources effectively to meet client needs

·        Excellent problem-solving skills to weigh all factors when assessing clients

·        Strong communication (written and verbal), organizational and interpersonal skills

·        Valid Ontario Driver’s license, access to a dependable vehicle in safe working order and appropriate insurance           coverage

·        Ability to work a variable schedule which may include evenings and weekends as required

·        Proficiency with MS Office (Word, Outlook, Excel and PowerPoint) and the Internet

·        General knowledge of the mental health environment in Ontario.

·        Ability to adapt to change and navigate through ambiguous situations

·        Project management skills

·        Knowledge of Indigenous communities and cultural practices (preferred). 

·        Work outside of normal business hours as required

What we offer:

CMHA Durham is a non-profit community-based organization that believes that mental and physical health care is for everyone regardless of class, race, sexuality, gender, age, faith, or ability. With a flexible working model (within reasonable parameters of the program), memberships to meditation apps, competitive vacation, wellness time and 100% employer paid health benefits, work-life balance is not only encouraged but expected. Our Monday – Friday work week has 35 hours for most position and everyone gets their birthday off with pay.

Read more about us at CMHADurham.org/getinvolved.

CMHA Durham endorses the principles of workforce diversity and does not use AI algorithms or automated decision-making in the recruitment process.   All qualified candidates are encouraged to apply; however, only those selected for an interview will be contacted. Please advise us if you require any level of accommodation, we are here to help and support you.