TECHNICAL AND PLANIFICATION ASSISTANT na Monnoyeur

Poste à pourvoir à Bruges (33).

JOB PURPOSE

Based on the activities assigned by his/her superiors, the technical and planning assistant receives requests for service and plans the work of operational teams on the road.
He/she is responsible for ordering the parts required for interventions.

Job Description

SIGNIFICANT ACTIVITIESPlanning- Receive requests for assistance from internal and external stakeholders (customers, operational teams, etc.) via all types of channels (telephone, e- mail, business tools, etc.)- Open and track intervention files for each request in the tool business- Plan interventions in business tools, based on conditions internal and external customers- Communicate changes in work schedules to internal and external stakeholders (customers, operational teams, etc.)- Process internal and external orders for parts required for interventions and follow up on external orders- Plan and organize, if necessary, periodic general safety inspections of equipment within the perimeter, in compliance with regulatory deadlines- Where necessary, commission external service providers to carry out periodic general inspections, and communicate their reports to internal and external stakeholdersAdministrative management- If necessary, allocate supplier invoices for periodic general safety inspections, and manage any credit requests- Ensure receipt of all necessary documents before scheduling work (signed quotation, purchase order, etc.)- Enter and update work-related data (estimates, authorizations, customer satisfaction, etc.) for the scope of responsibility in business toolsRESPONSIBILITIES AND SCOPE FOR ACTION- Guaranteeing the conformity, quality and timeliness of intervention planning - Ensure the creation and follow-up of intervention files in the tool business- Responsible for ordering parts needed for interventions- Know and apply internal and external compliance procedures and rulesPROFESSIONAL KNOWLEDGEDiploma(s) and/or experience(s)Bac to Bac +2 level in administration or logistics and/or significant experience preferredSpecific knowledge(s)Technical skill(s)- General administrative knowledge (planning, order management, etc.) - General knowledge of IT tools and information systemsBehavioral skill(s)- Interpersonal skills - Thoroughness - Responsiveness - Active listening - Adaptability

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