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Digital Workspace Lead na Picnic

Picnic · Dusseldorf, Alemanha · Hybrid

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In a nutshell 

As a Digital Workspace Lead DE, you will take on a key role within our German Digital Workspace team, driving the stability, performance, and scalability of our local IT operations. You’ll combine hands-on technical expertise with leadership and strategic thinking to ensure that our offices and infrastructure run smoothly—supporting our teams in doing their best work every day.

You’ll lead a small but dedicated team, guiding technology decisions, fostering a culture of ownership and growth, and continuously improving our processes. From setting up new locations, to managing hardware and software across our German sites, you’ll be the go-to expert ensuring our digital workspace remains reliable, secure, and future-ready.

You’ll thrive in an environment that values initiative, accountability, and agility. Whether it's refining IT workflows, rolling out new tools, or responding quickly to infrastructure challenges, you’ll play a crucial role in keeping our operations resilient and efficient.

Tricks of the trade

  • Ownership: Lead by example by setting clear goals, fostering independence, and building a strong culture of accountability within the Digital Workspace DE team
  • Impact: Drive the growth and maturity of the local IT function by improving team structure, closing process gaps, and ensuring consistently high-quality IT support
  • Problem-Solving: Provide technical guidance and hands-on support to help unblock the team on complex operational and technical challenges
  • Mentorship: Conduct 1:1s and yearly performance reviews in collaboration with your manager and HR, while coaching team members to grow their skills and ownership.
  • Collaboration: Work closely with the Dutch team to align strategies, maintain consistency across regions, and promote best practices
  • Support: Ensure day-to-day IT operations run smoothly, while enabling the team to scale effectively in line with the organization’s rapid growth
  • Our Tech: Atlassian (Jira, Confluence), Google Workspace, Slack, SOTI, Workspace ONE, Windows, macOS, ChromeOS, Microsoft

We’re looking for

  • Bachelor’s degree, preferably in IT Management, Computer Networks, or a related field
  • A structured, self-driven leader thriving in fast-paced, evolving environments, able to work independently and collaborate effectively
  • Curious, analytical, and detail-oriented with a problem-solving mindset focused on prevention as well as resolution
  • Approachable and communicative, balancing people skills with technical expertise; experienced in office setups, process improvements, and team support
  • Hands-on experience with Atlassian (Jira, Confluence), Google Workspace, Slack
  • Skilled in Mobile Device Management platforms such as SOTI or Workspace ONE
  • Confident managing hardware environments across Windows and macOS, including onboarding, configuration, and support
  • Fluent in German and English
  • EU working permit or citizenship
  • Willingness to travel occasionally to other company locations (e.g. Amsterdam or Hamburg offices, and fulfillment centers across Germany)

You can look forward to this

  • Experience the dynamic atmosphere of an innovative scale-up and become part of a team that achieves great things together
  • Work in a motivated, international team and look forward to unforgettable team events
  • Enjoy free lunch, snacks and drinks at all our picnic locations – always fresh and delicious
  • With 30 days of vacation per year (with a 40-hour week), you ensure the perfect balance between work and relaxation
  • We will provide you with a picnic laptop and a smartphone
  • Look forward to a variety of discounts, vouchers and other benefits that will sweeten your life
  • Travel throughout Germany with your Picnic-subsidized Deutschlandticket
  • Stay fit and full of energy - with Lease-a-Bike you can get to work sustainably, healthily and flexibly

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