Accounts Receivable Representative na Stauffer Glove and Safety

Summary/Objective
An Accounts Receivable Representative’s main task is collections. This position will have contact with the customer and their A/P department plus working with internal customer service on clearing up past due balances. Proper phone and customer service skills are key in order to work with the customer on past due issues. This job also includes posting checks/wire transfers, processing RMA’s and credits and customer relations. This position is also representative will be a backup to other members on the team where necessary.
Essential Functions
•    Collecting past due receivables from assigned customers/contact delinquent customers for payment; process web invoicing in various portals.
•    Logging in comments to track when payments will be received.
•    Following up on past due receivables if dates are missed.
•    Processing RMAs and Credits.
•    Posting checks and wire transfers.
•    Backup other team members where needed.
•    Working in a team environment.
•    Researching and resolving discrepancies.
•    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies 
1.    Ability to problem solve effectively
2.    Customer Service and Phone skills to talk to customers and other employees
3.    Responds to emails and phone calls in a timely fashion
4.    Strong typing and verbal communication skills
5.    Problem solving skills
6.    Microsoft office
Work Environment
•    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
•    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk; Ability to sit for long periods of time at a desk. Frequent use of hands to operate the computer and phone
Position Type/Expected Hours of Work
•    This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Travel
•    No travel required
Required Education and Experience
•    High School Diploma
•    Combined experience of a minimum of 2 years working within a fast pace business environment and experience working with Microsoft office.
Preferred Education and Experience
•    Combined experience of a minimum of 2 years working within the credit/collections field and experience with processing receivables.
Additional Eligibility Qualifications
None required for this position.
Work Authorization/Security Clearance (if applicable)
Position requires the individual to be able to work in the United States. This position would not be eligible for visa sponsorship.
AAP/EEO Statement
Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: http://www.StaufferSafety.com/careers/
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.