Homelessness Outreach Case Manager na Salvation Army

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Job Description

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

ABOUT THE ROLE

We're looking for an Homelessness Outreach Case Manager who is passionate about social justice and homelessness prevention, and experienced in providing intensive, ongoing case management support to individuals and families with high and complex needs. In this vital role, you'll offer immediate and tailored assistance to and build lasting community connections that ensure ongoing support and stability.

If you're passionate about creating positive change and empowering others, we'd love to hear from you!

Duties include but not limited to:

• Deliver effective Client Centred outreach case management to diverse cohorts at risk of or experiencing homelessness.
• Conduct comprehensive intake and assessments in line with TSA's No Wrong Door policy, using a trauma-informed and Housing First approach.
• Provision of information, referral and advocacy services to clients to relevant services internal or external.
• Administer brokerage.
• Collaborate with Homelessness Assertive Outreach Teams to support at-risk individuals.
• Facilitate rapid rehousing.
• Development of resources.
• Working with the schools to integrate homelessness awareness into curricula or community projects.
• Establish partnerships with local businesses, schools, and community groups to expand community support networks.
• Develop and maintain partnerships with internal and external stakeholders.
• Represent the service at community events, outreach hubs, and stakeholder meetings.
• Undertake other related tasks as required.

You will have

• Tertiary qualifications in community services, social work, or a related field (minimum Diploma level)
• 2 years experience in case management within the homelessness sector or similar.
• Sound understanding of Trauma-Informed Practice and homelessness, including the systemic and individual factors that contribute to housing instability.
• Demonstrated ability to effectively engage with individuals and families at risk of or experiencing homelessness.
• Proven ability to build collaborative partnerships with service providers and other stakeholders.
• Strong advocacy skills, with the ability to represent and support clients in navigating services and systems.
• Strong communication and public speaking skills to engage diverse audiences.
• Experience supporting culturally and linguistically diverse communities.
• A current NSW Working with Children Check.
• A current NSW Driver's License.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Conditions
Compensation is in accordance with SCHADS Crisis Assistance and Supported Housing Lvl 2

How to apply
If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration