Aftermarkets Part Manager na Faithtechnologies

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.

The Aftermarket Parts Manager is responsible for developing and overseeing FTI’s service and spare parts programs, to include demand planning, replenishment, inventory control, distribution network design, and product pricing. This role ensures customers and field service teams have timely access to high-quality spare parts by managing both internal warehouse operations and third-party logistics (3PL) providers. This leader will collaborate cross-functionally with engineering, procurement, logistics, and service delivery teams to drive strategic decision-making while designing new processes and controlling costs.

MINIMUM REQUIREMENTS:

Education: Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or related field. APICS/CPIM or CSCP certification  preferred.

Experience: 5+ years of experience in spare parts, supply chain, or materials management in a manufacturing or service-oriented environment. Experience with field service operations and aftermarket parts distribution preferred. Knowledge of reliability and maintenance engineering (MTBF, LORA, RCM) and its impact on parts planning a plus.

Travel: Up to 25% depending on business needs.

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES:

• Develop and execute spare parts strategy to support aftermarket growth, warranty service, and lifecycle maintenance.

• Establish demand forecasting models based on installed base, failure rate analysis, and usage trends.

• Define and manage minimum stock levels, reorder points, and lead times for service parts inventory.

• Oversee internal and external warehousing operations, including 3PL performance and SLAs.

• Manage spare parts pricing, cataloging, and BOM configuration in coordination with product and finance teams.

• Drive process improvements for part availability, order fulfillment accuracy, and reverse logistics.

• Support warranty and service contract obligations by ensuring timely delivery of required parts.

• Coordinate with engineering to implement EOL (end-of-life) and supersession processes for obsolete parts.

• Monitor and report KPIs such as fill rate, inventory turns, backorder rates, and customer satisfaction.

• Lead, coach, and develop a team of parts coordinators, planners, and inventory specialists as needed.

• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.