Operations Fulfillment Analyst na HOKALI

About HOKALI

We simplify the process of booking, organizing and managing after-school programs and camps for schools.

With our platform, schools can easily find and book a variety of onsite programs and camps to supplement learning and enrich students’ extracurricular experiences.

We believe in bringing every kid the opportunity to explore their interests & reach their potential. 

About the Role

We are seeking an energetic and responsible Operations Fulfillment Analyst to join our Operations Team. In this position, you will be expected to collaborate with the operations coordinators and work closely with coaches and School staff, focusing on providing support and guidance, guaranteeing our level of service. 

Duties and Responsibilities

• Work closely with coaches and school staff, providing them guidance, help and monitor as to guarantee our service level on each program sold.
• Work closely with the Operations team to prioritize the supply needs and ensure the execution of day to day operations. 
• Keep all the information on our systems updates (CRM, Hokali Software, files, etc) and well organized.
• Implement the operations process defined. 
• Identify & suggest process improvements.

Requirements

• Graduated or advanced student on Bs. Administration, Human Resources, Marketing, Digital/Global Business, Sports administration or similar areas (not mandatory)

•  Advanced or native english skills both writing and speaking (mandatory) 
• Ability to pay strong attention to detail and time management skills to multitask and prioritize.
• Experience using HubSpot or any CRM it´s a plus.
• Experience in Customer Service or Support is highly valued. 
• Self-motivated and with a start-up mindset, eager to learn and independent. 

• Strong connection to sports it´s a plus. 

Benefits

• Competitive salary.
• Hybrid Role - Mon - Fri 12 to 8pm / On Tuesdays we attend to a Co-Working in Vicente López.
• Professional development opportunities.
• Positive and collaborative work environment. 
  

If you are passionate about education, sales, and making a positive impact on the lives of elementary school children, we invite you to join our team and contribute to the growth and success of HOKALI.

Apply now and be a part of our mission to inspire young minds!

We look forward to welcoming you to our HOKALI team!